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Century Plaza Hotel & Spa, Vancouver, BC

Century Plaza Hotel & Spa

Star rating: 3.0 of 5
1015 Burrard St
Vancouver, BC, V6Z1Y5, CA
866-539-0036
Average Rating
3.9
Recommend
79%
293 Guest Reviews

from $92.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Century Plaza Hotel & Spa:

  • 79% Recommend
  • 3.9 Average Rating
  • 293 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.7
Room Comfort
3.9
Room Cleanliness
4.0

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All Trip Types
(293 ratings)
Average Rating 3.9 of 5
Business
(39 ratings)
Average Rating 3.8 of 5
Romance
(47 ratings)
Average Rating 4.0 of 5
Family
(59 ratings)
Average Rating 4.0 of 5
With Friends
(68 ratings)
Average Rating 4.1 of 5
All Others
(80 ratings)
Average Rating 3.8 of 5

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Next Next Page 1 of 16 Previous Previous
Trip Type: With Friends Review 1 of 235
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Quick Trip

The hotel location was central for all of the city's attractions. Located on a busy street, but the neighborhood felt safe. Hotel check-in staff was not that helpful but the concierge was good.

 
Trip Type: Business Review 2 of 235
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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It's getting there...

I recently stayed at the Century-Plaza Hotel while in Vancouver for a conference. The hotel staff (at all hours of the day) were friendly and helpful. I really enjoyed the in-house Beyond Coffee shop and free wireless in the lobby. The lobby has been recently renovated and gives off the feel of a boutique hotel. The guest rooms have not been updated, but a clean and well appointed. I appreciate the extra space of the suite-style. Despite being located next to a hospital, I was never disturbed by street noise. The location is easily walkable to the Robson Street shopping district, Davie Street, and the clubs on Granville. Since the hotel is located on a major thorough-fare of the city, you can easily catch buses to other parts of town as well. I highly recommend the Century-Plaza. I only wish I had gotten a chance to check out their spa services!

 
Trip Type: Special Event Review 3 of 235
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent Hotel

This hotel is in excellent condition with a very good location. I was able to walk to pretty much anywhere that I needed to go. The room was very nice and larger than I expected. My only complaint is that it is right next door to a hospital, so you tend to hear the emergency vehicles' sirens at night.

 
Trip Type: Not Provided Review 4 of 235
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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PM maintenance

Worked well for us. Have been there before. The toilet flush handle broke in the evening. The desk man came up and said he couldn't fix it as the tools were "locked up". We told him that was unacceptable--what are we supposed to do? Soon there was a knock on the door and the repair person who just happened to be at the comic club in the hotel came up. Said the desk man found him and asked him to come. Lucky.

 
Trip Type: Not Provided Review 5 of 235
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great Location and Bang for your Buck!

My friend and I were visiting Vancouver BC for the very first time. I was very hesitant at first to book the Century Plaza Hotel based on the pricing per night. Most hotels from my city (San Francisco, CA) that are price this low are usually the dingy, low maintenance hotels. Nevertheless, I was on a budget and booked it. To my surprise, the hotel was outstanding! Lobby was nice and retro chic. Hotel room was pretty clean for a "boutique" hotel. The plus side to it was that it was big for it's size. The down side to it was that they really need to update the style to match that of the lobby. A tube TV?... retro but not up to standards. What I like most about this place was that it was central to everything! Robson St. is the best place to shop and it is only 2 blocks away from there. Actually, I never had to rent a car because it was close to EVERYTHING! I would definitely recommend this hotel to anyone on a budget visiting Vancouver. It exceeded my expectations for a low priced hotel.

 
Trip Type: Family Review 6 of 235
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Excellent Value For The Price

As other reviews have noted, the hotel rooms are showing their age to some extent--curtain didn't pull closed real well, some paint scuffing, etc. However, having said that--the room included a stove, microwave, refrigerator and cooking utensils, which we always find convenient for a nice breakfast. The room was large and clean, with a nice bathroom, and with only 8 or nine rooms on each floor there was little noise from other guests. The location is incredibly convenient to shopping on Robson, and Davie, and a quick walk to anywhere in downtown Vancouver. Internet access was available at an extra charge, but was free in the lobby--which was great for getting done what we needed and people watching. The hotel is an excellent value considering the price, location and amenities.

 
Trip Type: Business Review 7 of 235
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 235
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 9 of 235
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 10 of 235
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great

Was very pleased with the hotel. Also liked the fact that it had some form of entertainment such as comedy club. The only down side was that the same comedy club act was back to back with the same program. It would have been nice if they changed the program with different jokes.

 
Trip Type: Family Review 11 of 235
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Very nice hotel

This was our 3rd stay at the Century Plaza and as always, the hotel was lovely and the hotel staff very friendly and helpful. I really like the new lobby remodel - very modern and trendy. The restaurant was nice and we enjoyed our breakfast although the server seemed like he was inexperienced. We were pleasantly surprised to have been upgraded to a 1 bedroom suite on the 19th floor since we had booked a regular room so we had a full kitchen, separate bedroom and living room. The rooms could use some updating as well but the view from the corner suite was beautiful! I would definitely recommend this hotel.

 
Trip Type: Not Provided Review 12 of 235
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great room for the money

Good Location, Clean, Nice Lobby, but the room was okay. Very spacious. I would book here again.

 
Trip Type: With Friends Review 13 of 235
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice interior space

Although the exterior design of the building is not new, the lobby space, cafe, restaurant, and room were quite clean and well designed. Shampoo, conditioner, and body soap in bathroom were all organic and came from spa in the hotel. The location was also good. You can walk to destination areas in downtown.

 
Trip Type: Family Review 14 of 235
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fantastic service

From the moment we arrived prior to check-in time, until the bellmen were loading our luggage into a special taxi for the wheelchair to take us to the train station, the service in this hotel was outstanding. The rooms are a little run down, mostly due to age, but everything else was absolutely fantastic. The location of the hotel was very convenient. We walked or took the double-decker bus every place we wanted to go.

 
Trip Type: With Friends Review 15 of 235
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
 
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