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Homestead Houston-Galleria, Houston, TX

Homestead Houston-Galleria

Star rating: 2.0 of 5
2300 West Loop S
Houston, TX, 77027
866-539-0036
Average Rating
3.6
Recommend
72%
36 Guest Reviews

from $59.00

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This rate first available on Friday, Nov 27

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Review Details for Homestead Houston-Galleria:

  • 72% Recommend
  • 3.6 Average Rating
  • 36 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.5
Room Comfort
3.7
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(36 ratings)
Average Rating 3.6 of 5
Business
(22 ratings)
Average Rating 3.5 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(3 ratings)
Average Rating 3.7 of 5
With Friends
(4 ratings)
Average Rating 3.5 of 5
All Others
(7 ratings)
Average Rating 3.9 of 5

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Not Recommended

Reviewed by a hotels.com guest on August 16, 2009 Trip Type: Family Review 1 of 10
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
1.0
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Dirty and Smelly

The room reeked of mildew. The carpet was very dirty and had a lot of food remnants (crumbs, etc.). It had not been vacuumed carefully at all.

 

Not Recommended

Reviewed by a hotels.com guest on May 20, 2009 Trip Type: Business Review 2 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (2)
No (0)
Awful

I had booked this hotel for some coworkers from San Antonio expecting it to be nice after all it is in the Galleria Area. It was awful. They felt unsafe there were cockroaches and sewage back up in the rooms. I would stay far away from this hotel…..

 

Not Recommended

Reviewed by a hotels.com guest on January 19, 2009 Trip Type: Business Review 3 of 10
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
No (0)
needs improvement

Ants crawling on the counter

 

Not Recommended

Reviewed by Kathy from Eden Prairie, mn on October 17, 2008 Trip Type: Business Review 4 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (1)
No (0)
needs improvement

Room pretty much what I expected. Lots of closet space, small kitchen area good. Room had a musty smell. The bed was hard and uncomfortable.

 

Not Recommended

Reviewed by Mike h from houston on June 7, 2008 Trip Type: Business Review 5 of 10
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Front desk is absolutely incompetent

I had to go back to my room 4 times (keys woulnd't work). Then, the front desk person went up to the room and behold! there was someone already in the room. They had put me in the wrong room. After 1/2 hour, i finally get to an unoccupied room.

 

Not Recommended

Reviewed by a hotels.com guest on April 30, 2008 Trip Type: With Friends Review 6 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Not Satisfied.....

This hotel is not up to par! First they couldn't locate my reservation and the reservations clerk was not helpful. She lacked professionalism and should not be answering calls. Staff were rude upon check-in and again not helpful. I expect more from a Galleria area hotel location. I would not recommend this hotel to anyone not worth the price even if it is a good rate. Go elsewhere!

 

Not Recommended

Reviewed by a hotels.com guest on March 31, 2008 Trip Type: Business Review 7 of 10
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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No (0)
Bar the Door

The hotel was undergoing additional renovations, so it was in a state of disarray. The door to my room would unlock itself, so I could push it open without a key. The AC unit was so loud it sounded like an Edsel with a blown head gasket.

 

Not Recommended

Reviewed by a hotels.com guest on February 12, 2008 Trip Type: Business Review 8 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on January 30, 2008 Trip Type: With Friends Review 9 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by Oscar from San Antonio on June 16, 2007 Trip Type: Not Provided Review 10 of 10
Overall Rating
1.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Needs improvement

Air condition didn't work. Moved to another room....couldn't sleep with freeway noise.

 
 
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