Alamo/Riverwalk-Days Inn

Not worth the it!

The hotel is divided in a very strange way. We had to stay across the street from the main part of the hotel and had no access to the pool. If you wanted the free breakfast, you walked across two streets to get to the office. The location is only two blocks from the alamo but not a very safe location after dark. The housekeeping did a bad job cleaning the rooms and didn't bother to knock before coming in. They just barged in. We stayed for 3 days and not once did they vacuum or clean the sink counter. We will not stay there again.

they towed my car from the hotel lot and then wouldn't reimburse me!

they towed my car from the hotel lot and then wouldn't reimburse me!

You might as well sleep outside, on the ground!

Before booking this hotel, I read some of the reviews. The reviews led me to believe that this may be decent hotel for the inexpensive price. After our stay, it was obvious that these reviews must have been written by the hotel staff to attract guests! My wife and I have never been the type to complain of bad service. We tend to manage and tolerate through moderate situations. But when we first entered our room at the Alamo-Days Inn we were immediatley met with an odor. After looking around I found that the bath tub was stained with dirt from previous guests, stains had been on the wall as if the previous guests had paintball guns, limescale was present on the toilet handle, and BROWN stains were beneath the toilet seat and in the rim of the toilet (Yes. Brown. YUCK!!! Strike#1). So I requested another room. The girl at the front office kindly granted my request by offering another room. (Ball #1) Not that were we SATISFIED with this room, but it was the lesser of two evils. In the middle of the night (approximately aroun 1am) we were awaked by a pounding on our hotel room door. Unfortunately for us, the Alamo-Days Inn issued another guest the same room that had been reissued to us only 4 hours ago. Luckily we had double locked the door with the latch lock in addition to the bolt lock. If not these unknown individuals would have had access to us and all of our belongings while we soundly slept. Talk about sleeping "safe & sound". This was already strike number 2 against the Days Inn and we haven't been here for 6 hours! After angrily forcing myself back to sleep, my wife and I were awakened at 8am by a member of the hotel staff. This gentleman exclaimed that he was there to clean the room and that we should have been checked out yesterday. (Strike #3) Apparently the generous young lady that offered us the new room had not followed through and informed the hotel staff that we had been relocated to this new room. 30 minutes later after I shooed off this guy, the

OK Location, But The Hotel Needs HELP!

The location of the Days Inn Riverwalk was very convenient to the Riverwalk shopping mall and river entertainment district. Unfortunately the half of the Days Inn that I stayed in is in dire need of help. I say "the half" that I stayed in because one half of the hotel is across the street from the other half. Upon entering the room for the first time, I could immediately feel the dampness. Later that night I found out that I was mistaken to walk bare-foot in the room. The carpet actually felt damp. And it was not even humid outside. It was almost as if the carpet had been sprayed down and left to dry... unfortunately it never did dry. The shower was in sad need of cleaning. Mold appeared in all corners. It's amazing what a little bleach will do. If there was any bright spot to my stay at this hotel is was the front desk staff. They were very friendly and very helpful. They unfortunately could not switch my room assignment because they were sold out. But they did fix the problem when the maid for some reason gave me 3 bath-mats instead of 3 towels. The Days Inn Riverwalk COULD be a much nicer hotel but it's going to take one heckuva face-lift.

Much better hotels in area for the price

Cockroaches in room, ants in breakfast, rude staff, no working vending machine. I recommend the hotel mamosa.

Bugs

My daughter and I had to kill at least 20-30 bugs every day....yuck!

Poorest Customer Service

We arrived at 11:30am and knew we could not check in until 3pm. We arrived at the entrance to the hotel and there was a small sign not visible from the sitting position of the car. We parked in the center parking lot to be sure not to block any rooms. We went to get something to eat and came back to find that OUR CAR HAD BEEN TOWED. The check in desk did not give a damn - didn't even tell us where to pick up our car. We had a prepaid Hotels.com reservation and in state license plates. They could have easily run the plates and found we were a customer. We had to take a cab to the impound lot and had to pay $185.00 to retrieve our car. Needless to say we are furious. We will never stay at a Day's Inn again and certainly not at this hotel.

Needs lots of Improvements

I would never stay at this Hotel again.

It smelled like bug spray wasn't the best only for convenience.

Would not stay there again.

not worth the money

For being downtown in such a good city its just a basic Days Inn as found any where else. The difference is that is was probably painted a little bit better, only because of the color of it. I have seen closets bigger than the restroom. Parking was pretty small. Some of the furniture was minorly damage. The lighting was bad and the overall room was pretty small. Someone I know got a suite at a different hotel for less than what i paid.

could have been better

hotel needs better attention bathrooms look like they were renovated but they did a terible job not very clean the only thing that was good is it's location to the riverwalk it was a shot walk to the acction

Guest did not leave a comment.

Guest did not leave a comment.

Needs Incredible Improvement

The room smelled terrible and the air conditioning didn't work. After cleaning, the staff left a dirty, wet sponge on the counter, no garbage bags, and left wet towels hanging in the bathroom. We found hair in the bed and in the shower drain... it was an unpleasant experience