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Suburban Extended Stay, Dallas, TX

Suburban Extended Stay

Star rating: 2.0 of 5
10326 Finnell Street
Dallas, TX, 75220
866-539-0036
Average Rating
2.7
Recommend
59%
32 Guest Reviews

from $33.99

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Suburban Extended Stay:

  • 59% Recommend
  • 2.7 Average Rating
  • 32 Guest Reviews
Hotel Service
3.0
Hotel Condition
2.5
Room Comfort
2.7
Room Cleanliness
2.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(32 ratings)
Average Rating 2.7 of 5
Business
(14 ratings)
Average Rating 2.4 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(4 ratings)
Average Rating 3.5 of 5
All Others
(13 ratings)
Average Rating 2.6 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 13
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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The room was hot for most of the night

The room was hot for most of the night and got cooler towards next morning. There was no phone. The taxi cab requested was not timely available.

 

Not Recommended

Trip Type: Special Event Review 2 of 13
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (1)
THIS HOTEL MADE ME PHYSICALLY SICK!

I should have read all of the reviews before making the reservation. The room was thick with the smell of mold and mildew. There was no hot water for a shower. I woke up unable to breathe and started feeling sick from the smell. In fact, I'm still sick after spending one night in this place. Do NOT go to this hotel. It was one of the worst hotels I've ever experienced. The staff at the front desk was fairly nice, however.

 

Not Recommended

Trip Type: Business Review 3 of 13
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Flophouse

The hotel is falling apart and is very badly run. It had roaches, lumpy and smelly mattresses, thin and old towels and air conditioners that make strange loud noises. The front desk was friendly but not very effective. I had to ask for the weekly room cleaning thrice. I had to get different room items, like the cooking pans, the coffee maker and dish rags which the room is supposed to have and after repeated attempts got these one at a time.

 

Not Recommended

Trip Type: Business Review 4 of 13
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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No (0)
Average Room for the money

The room was in a great location for the price but there was some ants inside the bathroom, as well when i ask for clean towels on the front desk it took 5hrs to provide me with towels and for me to able to take a shower to go out. I believe then need to hire people so customer dont have to be waiting for a service we have paid for. Thank You.

 

Not Recommended

Trip Type: Business Review 5 of 13
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs Improvement

Room not well maintained Poor TV reception

 

Not Recommended

Trip Type: Overnight Stay Review 6 of 13
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Bad for money

All the negative reviews are correct. Dont take a chance

 

Not Recommended

Trip Type: Business Review 7 of 13
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Don't Expect Customer Service!

I had the Bath Tub Facet literally blow off in my hand, bruising it. Was told I would be given a new room, no charge. Was upgraded to a 2 bed suite, then the next day was informed I had to pay for the upgrade!!! They should have comped the stay, not charge for an upgrade.

 

Not Recommended

Trip Type: Rest and Recreation Review 8 of 13
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Very Unsatisfactory Hotel

This hotel was probably the most unclean and uncomfortable hotels I've ever stayed in. The hallways, lobby and computer room seemed to be completely without air conditioning (very hot). The door that we had to enter to get to our room had a broken frame (a little un-nerving). The room was large, however that's the only good thing about it. The beds were as hard as a rock and the pillow cases didn't appear to be clean (I thought I saw hair on mine and there were some mysterious spots). The floors didn't appear to be vacuumed. There was a actually a short lock of hair on the floor (yes, a lock of hair). There was a cigarette stain on the mattress. The shower temp was either hot or cold, not in between. However worst of all, there were what looked like blood stains on the underside of the comforter. Bottom line, I would not stay in this hotel again. I'll spend a little extra money for a more clean comfortable hotel.

 

Not Recommended

Trip Type: Business Review 9 of 13
Overall Rating
1.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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not good

Unless you have pretty low expectations steer clear.Staff was fine,location was fine,place was built very cheap and maint. was not good.

 

Not Recommended

Trip Type: Business Review 10 of 13
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (1)
location verses quality

This extended stay hotel is just what the name implies. If you need a cheap place to stay for awhile and don't need to be pampered, then here is good. I like the area because all good restaurants are there. The room #120 we stayed in was very small and cramped. The AC had been leaking on the carpet for long time and the room smelled like mildew all the time. Small roaches came out in the bathroom at night. It did have full size refrigerator and stove. Microwave didn't work correctly. They ran out of bath towels and we have to get clean hand towels to dry off with. They do not clean the rooms unless you are there more than 7 days. Second night we had to go to the front desk to get our key valid again because they forgot to activate it for two nights and we were locked out of our room. If I needed a cheap room, I would consider staying here again, but would prefer a regular hotel.

 

Not Recommended

Trip Type: Overnight Stay Review 11 of 13
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (1)
Needs Improvement

Halls were hot, snack machines were not stocked, lots of people roaming around late hours, room not as nice looking as shown in pictures.... over not happy paid decent price for and average room.... and the hotel was out in the middle of no where.

 

Not Recommended

Trip Type: Business Review 12 of 13
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (1)
Needs Improvement!!!

Out dated and needs attention to everything from the moment you walk in the door.

 

Not Recommended

Trip Type: Not Provided Review 13 of 13
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (1)
A dump

Dirty, cramped, smelled, cracked appliances, incomplete supplies in room, broken lighting fixtures, bathrooms a disaster, no towel services, no room cleaning services

 
 
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