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Sheraton Atlanta Downtown, Atlanta, GA

Sheraton Atlanta Downtown

Star rating: 3.5 of 5
165 Courtland At International Blvd
Atlanta, GA, 30303
866-539-0036
Average Rating
4.0
Recommend
79%
251 Guest Reviews

from $95.00

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This rate first available on Sunday, Dec 13

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Review Details for Sheraton Atlanta Downtown:

  • 79% Recommend
  • 4.0 Average Rating
  • 251 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.2
Room Comfort
4.1
Room Cleanliness
4.3

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All Trip Types
(251 ratings)
Average Rating 4.0 of 5
Business
(40 ratings)
Average Rating 3.9 of 5
Romance
(35 ratings)
Average Rating 3.8 of 5
Family
(27 ratings)
Average Rating 4.3 of 5
With Friends
(37 ratings)
Average Rating 4.3 of 5
All Others
(112 ratings)
Average Rating 4.0 of 5

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Trip Type: Special Event Review 1 of 198
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 2 of 198
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
5.0
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GREAT SERVICE

The Valet Capt. "Juan" was absolutely excellent. The Concierge, Andre, was phenomenal to help with finding restaurants, directions to Marta, and very, very personal service. Excellent front desk staff. Only "slight" complaint was that thermostat in room did not work properly and it got a little hot. Otherwise, fine hotel. Excellent location and easy access to interstate and other locations.

 
Trip Type: With Friends Review 3 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 4 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Very Clean

walked into the room very nice, then the bathroom was pleased.

 
Trip Type: Business Review 6 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Location, Cozy Rooms

This Hotel is downtown. Lots of one-way streets, you may have to go around the block depending on your direction. The parking deck is quite inconvenient because of the doors, stairs and narrow outdoor, slightly lengthy walkway that you must take to get back to the hotel. The Hotel is large and has a nice central courtyard with pool and gaurden. The rooms have balcony or patio access to the courtyard. There is a nice cafeteria type cafe with fresh, tasty selections on the 3rd floor. They serve Starbucks Coffee... The decore is colorful and fresh in the common areas. The front desk staff could be a little friendlier.

 
Trip Type: Not Provided Review 7 of 198
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 8 of 198
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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hotel needs a little more ammenitites

The one thing that was disappointing about the hotel was that it did not have a refrigerator or microwave in the room. Some of the guests were quite noisy and the $20 per night charge to park when the gate to enter or exit did not work most of the time was a hassle. The hotel was pretty and kept in good, clean condition. We also had a Deli on the floor that provided snacks and sandwiches which was helpful. They did not provide free internet service in the room, but had a nice area to do so.

 
Trip Type: Family Review 9 of 198
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
1.0
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Nice Stay

I enjoyed the stay at the hotel. Just the cleaniness of the rooms were poor.

 
Trip Type: Business Review 10 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

This is a great hotel. I recommend valet partking over self parking, The only problem I had was my room adjoined a suite, and the door was opened from the other side while I slept and the hotel was not aware the door did not lock on both sides.

 
Trip Type: With Friends Review 12 of 198
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Courteous, Helpful Staff

Service and courtesy in all areas was outstanding. Personnel could not have been nicer! Really enjoyed my stay.

 
Trip Type: With Friends Review 13 of 198
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Hotel

Probably the nicest hotel I have ever stayed in.

 
Trip Type: Family Review 14 of 198
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 15 of 198
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
2.0
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Bring shower shoes and $25 per night to park your car.

The room was spacious and in a great location. However, the bathrooms weren't very clean. My daughter and I showered in shower shoes because the bath tub stayed dirty, even after receiving daily cleaning service. I think the hotel price was a little expensive. I was taken by surprise by the $25 per night for parking.

 
 
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