Le Jazz St-Denis
- Recommend
- 64%
from $69.00
Lowest avg. nightly rate
This rate first available on Sunday, Nov 29
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Review Details for Le Jazz St-Denis:
- 64% Recommend
- 3.6 Average Rating
- 14 Guest Reviews
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- Recommended (9)
- Not Recommended (5)
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Not Recommended
Trip Type: Business Review 1 of 5Guest did not leave a comment.
Not Recommended
Trip Type: Not Provided Review 2 of 5overbooked?
When I arrived this hotel the door was closed with a note there asking to call a local phone number, so I had to spend my roaming to locate the receptionist. He arrived 10 minutes later with a weird explanation: there were rooms available. He called another hotel (of modest quality) to find a room for me and then send me walking with my luggage to that place. I strongly don't recommend this place.
Not Recommended
Trip Type: Overnight Stay Review 3 of 5Don't expect too much!!
On arrival there was some confusion about having the 2 double rooms we had booked (and paid for) for a three nights stay. After a few calls to Hotels.com and having them call the manager the problem was somewhat sorted out. As we passed the managers office during our stay many other guests seemed to have a similar problem. It seems that the hotel regularly over-books its rooms. This is the first such experience with hotels.com and I hope the last!!
Not Recommended
Trip Type: Family Review 4 of 5Can't Read Reservation Details
We were shocked when the manager showed our family of 5 a room with one double bed. The reservation for a sweet with two rooms and a minimum two double beds clearly stated our numbers but they professed surprise. They tried to put us in two rooms on separate floors and then tried to exact an additional fee per child. Hotels.com helped iron things out when I called from my cell phone, but my first hours in Montreal were extremely stressful to say the least. Once we were in the right room, the service and accomodations were very acceptable considering the low price. The neighborhood is a bit dicey for a family with kids, think St. Mark's Place in Manhattan, but we enjoyed our stay in the city.
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