Super 8 Rosemont O Hare

Needs Alot of Improvement

The nite stand was sticky and the mini fridge was dirty. I was told there would be bagels/muffins, oatmeal...etc. but all they had were mini danishes that tasted old and only cheerios/corn flakes. The mattress was too hard.

Dirty Hotel & Sketchy Location

Bathroom looked like it hadn't been cleaned in months, and the area was sketchy feeling. Only stayed one night & couldn't wait to get out of there!

Dirty

The particular room I stayed in was not clean it had dirty streaks running down the inside entry door and the toilet paper holder is falling out of the wall the shower has mildew in all corners

Please Don't Stay Here

I was assured multiple times from this establishment that they would have parking for my van and trailer ( I called twice prior to arrival). Upon arrival, this was not the case. I was not able to stay due to these circumstances and Super 8 refused to refund my money because it was past 3PM. I have called the establishment several times only to be given the run around from the GM. I have even taken this issue up to corporate. The letter they've furnished me with states "please feel free to contact the owner/representative..." I have tried several times with no call-back.

Guest did not leave a comment.

Guest did not leave a comment.

Needs Improvement

There was insufficient parking, air conditioner did not work (on a hot summer evening)!!!!!!!!

Some Good, Some Bad

My main complaint about this hotel is the humidity level. I visited in the hight of summer heat and humidity, but the humidity in my room was almost worse than outside. The bed and carpet felt somewhat damp. Had this problem not existed, my overall satisfaction with the room was much higher. This is a good location for access to the Blue Line, with the Rosemont station less than five minutes away. Parking at the hotel was not a problem.

Needs work

The Super 8 Rosemont O'Hare had decent service but needs work when it comes to cleanliness. The bath area had a few hairs in it when I arrived. Although the tub was clean, it had old stain marks on the flooring that were not properly cleaned and as a result, became permanent. A hotel should look aesthetically pleasing and this had some work to be done.

Clean, but disappointing

While the room was clean, and the bed comfortable, we had a few issues: 1) The traffic noise outside the hotel. It's on a *very* busy intersection. 2) The reception on the TV was almost non-existent. Nearly every channel was extremely snowy and almost impossible to view, and this was cable. 3) The air conditioners need a setting to run the fan continuously while allowing the compressor to cycle on and off as directed by the thermostat. It would a) help prevent massive temperature swings, and b) help mask the traffic noise (see item 1 above).

Stay away from this one.

Don't waste your money on this motel. They are a disgrace to the Super 8 franchise. They had a grand total of 19 cable channels. Half of them were too grainy to watch. There was NO ESPN. Can you believe that?? They had HBO2, but in their literature they try to pass it off as HBO. Their parking was attrocious. They had less than half as many parking spaces as they have rooms. Their internet went down the second night we were there and they did nothing to try and fix it. The person in charge that I was trying to explain the problem to could barely speak English and certainly could not comprehend what I was telling him. The front desk clerk didn't even care that the internet went down. She acted like I was annoying her by reporting the problem. Stay away from this one.

no parking

There was not enough parking for hotel guests. When I inquired about it the person was rude and said if my vehicle was not in a space it would be towed. I asked him if he could find me one and he just walked away. I would not recommend this hotel to anyone who owns a vehicle. They dont seem to care.

Noisy Neighbors

A large party checked into the next room at 1:30 a.m. and were extremely loud and obscene. It took two calls to the front desk and about two hours to settle things down. I believe they were "thrown out". Given the situation, I think the front desk did pretty well, but they should have believed me with the first call: these people were not going to settle down on thier own.

Decent accomodations for a short stay

The hotel location was not as easily accessible as a trveler would like, especially not for one who is driving to Chicago. The hotel accomodations were modest, but friendly and the service was good. The parking lot was hazardous and there was not enough parking for hotel guests. There are very few ammenitites in the neighborhood, oustide of two close gas stations, one would have to travel several blocks to find food service. Food delivery was available, if you like chinesse or pizza. I wouldn't recommend this hotel for someone who plans on staying in the Chicago area for more than one or two days.