St Ann Marie Antoinette Hotel

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Great location for convience, not for sleeping. Steet noises came right through the window 4:30am. Finally quiet, then came the street sweepers at 5am. Old, and not in a charming way, this hotel was not worth the convience of its location. There are other far better places; however, last minute plans called for desperate measures.

Great location

Clerks were very helpful. Hotel is only two short blocks from Bourbon St. But you can also here all the noise in the hotel room from the street. The hotel rooms are small and you can only get AC or heat in room, so if you want to change the temp you can't, you just have to turn the unit off. They also charge $12.00 fee for internet( which did not work) cocktails (they cant serve, they dont have a liquor license) and for cold breakfast (which we were never told they had.) If you arent going to be in the hotel room very much, this is a great location to sleep and shower. I would'nt have paid anymore than we did tho to stay at this hotel.

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Would Work Well As A Fraternity House

When you review the ratings on this hotel, you will notice a wide range, both very bad and good, and the reason is that most of the rooms are very badly maintained while a VERY few are decent and actually a great deal for the price only because of the location. I know this because I overheard the desk mgr checking in one of their frequent guests, saying they were getting one of the "good" rooms. Beware if you get a "bad" room like mine, you will have to deal with a nasty bathroom (the toilet leaked water all over the floor constantly, a shower that hardly worked), and an ac system that when on freezes you because it is either on or off (and off is not an option with the humidity there). While I was there the internet NEVER worked and they tell you it is being worked on (wink) and the elevator was out one day which was very pleasant (not) if you are on the 5th floor. If this is not enough, when you check out, you get the biggest surprise on your bill which will contain extra fees totaling approximately $15-20 per night on top of what you paid to hotels.com which I think should be against their rules. Bottom line: great location, you probably have to tip the desk mgr to get one of the "good" rooms, expect no internet availability, and the published rate you pay on hotel.com excludes $15-$20 a night hotel surcharge.

Great location, don't expect much else...

Well I booked my hotel here on hotels.com and when I arrived, I wasn't "in the system" so my friends who stayed down the street @ the Omni Royal on St. Louis, got in right away while I waited in the lobby for them to find my reservation. So after 15-20minutes, I get to my room which was fine, I can't log into the internet, I found it, but couldn't get online and the front desk was no help, all they could say was "hmm, google???" yea thanks..... and when I go to check out, I get a $34 bill for electric and service (cleaning), isn't that in my hotels.com bill? Whatever I had a blast in New Orleans...

Not for Business Travelers traveling by automobile.

I arrived alone by automobile. There was no place to park while checking in. I had to go to a public parking lot and pay to park while checking in. Then the hotel lot was 2 blocks from the hotel. Not convenient at all. The room had no desk at which to work nor did it have a chest or dresser in which to unpack clothing. I had to literally live out of my luggage. Also the internet did not work. I had to go to a sister hotel a block away to get internet coverage in the lobby there. The room was clean and comfortable but that is all that I can say good about it. BTW, even though I complained about the lack of internet coverage and was told it would be taken off my bill I was still charged for it. I had to again ask for it to be taken off the bill when I checked out.

Awful!!!!!!

Front desk was rude. Room was freezing and was scared to touch thermometer that it would quit working. Found a shoe from previous person in room. Paid for internet and didn't work. Parking is a joke, I mean a big joke. It sucked. It was a roach motel without the roaches.

Needs inprovement

This hotel was very much in need of renovation. It should have been closed until this process was done. The room was dank and dark. The furniture was old and scarred. The television remote did not work. The bathroom was moldy in the corner of the shower tiles and above the soap tray and there was no air vent. I had a tight budget but this was not a deal!!! I was camping in this hotel!

Hotel in Major Disrepair

I turned on my room lights and a bulb immediately burned out. I was there 5 nights and it was not replaced. The bathroom walls had holes from old mirrors and the paint was cracking. The ceiling was warped from water damaged. To make the situation worse once I checked out they charged almost $100 extra for breakfast, the newspaper and internet - none of which I used or realized I would be paying for!

Try another hotel

Upon arrival at the St. Ann we were met with confusion. There was no one to greet us at the door; we had no idea where to park, etc. I parked on the left side of the street and walked in to register. The customer service rep was rude, and not helpful. She explained I could pay a large amount for valet parking or I could park two blocks down the street and bring our luggage back and check in. She gave us no instructions other than sign here and here and here and here's your key and parking ticket. Blah! When we arrived in the room, there was one lamp with a 60 watt light bulb working and the bathroom light, no other lighting. There was a lamp not working and the condition of the furniture, TV and the bathroom were so nasty (pure and simple) small, cheap, disgusting! I guess I got what I paid for, I paid more for the overnight parking than the room and it was the worst part of our trip.

Needs improvement

It was a case of bad turn to worse. When we arrived, I realized I had booked the wrong Hotel. I meant to book the St. Marie, where we had stayed previously. There is no comparison between the two. There is no where to park to load or unload bags. The vallet is four blocks away. If it is raining.....Oh well! The pool was nasty, so swimming was out. I needed an iron before we could go to breakfast.It took 3 phone calls and 45 min to get one. When we got downstairs to the breakfast room, we were told it was too late, and they were picking it all up. This was my worst hotel stay ever. The ladies at the front desk acted very put out by their jobs!!I can only say the bartender made our drinks good and she sported the only friendly attitude at the place.Never again!!

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Ready for a face lift

Required to pay a 12.83 service fee. It was only useful if you used the hotel bar or restaurant. Elevator was noisy and irratic. Furniture in room was chipped and marred. Little to no hot water.

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