If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Sutton Place Hotel, Toronto, ON

Sutton Place Hotel

Star rating: 4.0 of 5
955 Bay St
Toronto, ON, M5S2A2, CA
866-539-0036
Average Rating
4.3
Recommend
90%
51 Guest Reviews

from $171.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 18

Select a Room & Rate Price Match Guarantee

View important information about: Renovations

Review Details for Sutton Place Hotel:

  • 90% Recommend
  • 4.3 Average Rating
  • 51 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.4
Room Comfort
4.4
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(51 ratings)
Average Rating 4.3 of 5
Business
(15 ratings)
Average Rating 4.6 of 5
Romance
(7 ratings)
Average Rating 3.6 of 5
Family
(11 ratings)
Average Rating 4.1 of 5
With Friends
(5 ratings)
Average Rating 4.4 of 5
All Others
(13 ratings)
Average Rating 4.5 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous

Not Recommended

Trip Type: Business Review 1 of 5
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good hotel, good value, bad location (for me)

This is a perfectly good hotel, and the Hotels.com price was very reasonable. However, for a convention at the Toronto Convention Center, it is too far away. As a result, you have to take the subway or a taxi downtown every day. If you don't mind a little inconvenience, it can save you money.

 

Not Recommended

Trip Type: With Friends Review 2 of 5
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great hotel but the pricing needs to be re-thought

I booked this hotel for a great price for two nights, and thought I got a really great deal. While the hotel itself was beautiful and in that respect I did get a great deal, my issue was with the rest of the hotel charges. Their parking prices were outrageous, more than twice what I was expecting to pay from previous experience at other hotels of the same quality. Also, the cost of internet was ridiculous. I have never paid for internet during a hotel stay, that cost has always been included in the room. In all, I ended up paying for almost an extra night just to park my car there, I refused to pay for the internet after finding out how much I was going to pay for parking. I would stay at the hotel again, but only if the parking fees were reduced by at least half, and the internet was free. If I had known I would be paying that much, I would have booked at my favorite hotel which was charging a lot more per night, but parking is cheaper and the internet is free.

 

Not Recommended

Trip Type: Family Review 3 of 5
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 4 of 5
Overall Rating
1.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
Smokers Beware

My significant and I decided to get the heII outta dodge and head up to Toronto for the weekend. We chose this hotel b/c it seemed like it had some personality (rather than stay in a regular chain hotel) and was in a good location (queen west). We like to dabble in the occasional cigarettes while we loaf around the room so we decided to get a smoking room. When we stepped off the elevator onto our floor it was like a punch in the face. The entire floor reeked like a stale ash tray. We've stayed in smoking rooms in other hotels and nothing was remotely close to this.

 

Not Recommended

Trip Type: Family Review 5 of 5
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (1)
Worst experiences

If you are with family I would not recommended. Room not cleans after we checked in and not correct room what we booked. Front desk not friendly. The wall in room need work, you can easily hear next room talk. Not worth.

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.