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Sutton Place Hotel, Toronto, ON

Sutton Place Hotel

Star rating: 4.0 of 5
955 Bay St
Toronto, ON, M5S2A2, CA
866-539-0036
Average Rating
4.3
Recommend
90%
51 Guest Reviews

from $171.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 19

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Review Details for Sutton Place Hotel:

  • 90% Recommend
  • 4.3 Average Rating
  • 51 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.4
Room Comfort
4.4
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

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All Trip Types
(51 ratings)
Average Rating 4.3 of 5
Business
(15 ratings)
Average Rating 4.6 of 5
Romance
(7 ratings)
Average Rating 3.6 of 5
Family
(11 ratings)
Average Rating 4.1 of 5
With Friends
(5 ratings)
Average Rating 4.4 of 5
All Others
(13 ratings)
Average Rating 4.5 of 5

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Next Next Page 1 of 4 Previous Previous
Trip Type: Romance Review 1 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 2 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 3 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good room for the price..thanks to Hotel.com

Room and service was very good. Very helpful with directions. Room neat and clean.

 
Trip Type: Romance Review 4 of 46
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 5 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
"Convenient hotel"

It has easy access to restaurants, Tim Horton's is just across the street. St. Basil's church is within our reach, we're able to hear mass. The hotel is clean and the staff were helpful. It's highly recommendable!!!!

 
Trip Type: With Friends Review 6 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 7 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Room For The Money

Before we booked this hotel we had read a few reviews that talked about the expense of parking and the cost of the internet service. Self parking was $25.00 CAD per night and internet service was $16.00 CAD per night. These are pretty typical charges for staying at a downtown hotel in a major city anywhere and given the cost of the hotel room per night still made the hotel a good deal. Once we were there the car pretty much stayed parked since the subway system was only two blocks away and there is a major shopping center, the Eaton Place within walking distance of the hotel. I had also read about the hotel staff being rude which we did not experience at all. If you go to Toronto I would reccomend staying here.

 
Trip Type: Family Review 8 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fire alarm problem

Unfortunately something went wrong with the fire alarm and even though it was a false alarm, it took close to two hours to turn it off in the middle of one night

 
Trip Type: Family Review 9 of 46
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Special Event Review 10 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 46
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 12 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Excellent hotel

Great hotel, excellent location,great deal. The staff was very friendly and helpful.

 
Trip Type: Business Review 14 of 46
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Nice

Nice but not great. The room was kind of clean but not perfect. Typical for a much cheaper hotel. I'm not a complainer but know some who would be put off by some of the stuff. Good location. Would stay again.

 
Trip Type: Family Review 15 of 46
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel

The room was even larger and nicer than I expected. Very comfy beds and plenty of pillows, Beautiful lobby, great location, nice pool.

 
 
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