Crystal Inn Hotel & Suites Salt Lake City

mediocre but adequate

Breakfasts were decent but the place is run down for the most part. Nice to have WiFi but they should also provide a wired option for business travelers who need reliable internet connection. The "gym" is tiny with one treadmill, an elliptical runner, and one weights machine that you are supposed to modify like a home gym. I guess you get what you pay for, but for an extra $30/nt, go to the Hilton and you won't pull off the bed cover from the bed because it looks totally suspect...

Guest did not leave a comment.

ok

It was ok but not as nice for what we paid. the room set up was a little strange, a lot of space, but strange and the bathroom door was broken.

Don't count on Breakfast

The "hot" breakfast was not good. Pancakes were burned and cold. The eggs tasted like they were powered eggs.

Good for a one night stop

we booked a room at this hotel because it advertised a hot breakfast. The breakfast was hot. The pancakes were burned (including the freshly cooked refill ones) and the powdered eggs were awful. I ended up eating at the McDonald's next door. Our room had a very noisy refrigerator that was 2 feet from our bed. The heat/air was going off and on all night. :/

Loud hallways and rooms

Everything in this hotel was great, except for the fact that there appears to be about a 1/2" gap under every door. It didn't help that the place was full of loud kids running up and down the halls yelling. I called the front desk and asked them to do something, which lasted for about 20 minutes of silence. After 11PM, things seemed to get quieter, but screaming kids were up bright and early at 8AM every morning. Even in their rooms, they could be heard clear as day in my room. Also, every single door opening and shutting can be heard. The flat screen TVs are nice and the beds are comfy, but for the price, there are better options that are quieter. And this is the first bad review I have given any hotel. It has nothing to do with the staff or anything they can control. It's just very poorly designed to absorb hallway noise.

Guest did not leave a comment.

Eh

A mid-level hotel that's not particularly impressive, that said, it's not horrible either. Free wireless, computer access and a big breakfast are nice bonuses. My room had a gold lazy boy, that should explain it.