Ramada Palm Springs

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Needs improvement

First night hotel air conditioner did not work at all. Very hot and stuffy next morning so they moved us to new room. New room was missing tv remote. Gave us several more but none worked with tv. Smelled like smoke but was non smoking room. Had no plastic cups and asked for some to take to pool and none came. Then toilet backed up. Told front desk. He had no idea what to do and no plunger. Finally after a while the toilet did work. Paper said you could ask if available, to have late check out at 1 instead of 12 and called front desk and she said 12:30. Left asap.

Ok for money, not impressed

I had called the day before check in to request an early check in. The woman who answered was not helpful but told us to ask when we arrived. When we showed up to the hotel we were firmly told that there were no rooms available for an early check in and that we would just have to wait until we returned (well after midnight) to check in. That was fine until I was standing to the side of the desk, out of eyesight and waiting to use the restroom, when another woman walked up and checked in without any problems. In addition, the parking is ridiculous. We had to park in a different parking lot, around the corner and we (two young girls) had to carry all of our bags half a block by ourselves in the middle of the night, since we could not get an early check in. Beds not comfortable and neither of us got a good nights sleep. The room was clean and ok for the money. In no way was I impressed though.

Ramada- old hotel in need of maintenance!

This hotel was older, I knew that but it is in need of some maintenance. The location was fine but the pool wasn't nice at all. There are two pools and three small jacuzzis. One of them was closed for maintenance. The larger pool was not so clean. Either too much chemicals or not enough but either way the water was so cloudy you could barely see bottom. Gross! My kids (9 & 13) didn't even want to go in it. As for the room, it was fine but the bed was horrible. The mattress didn't even move when sat on and had no spring. It felt like it had a piece of wood under the old mattress for support. Horrible nights sleep!!! I will never stay here again. Next time I will spend a few more bucks and go back to our favorite, the Wyndham.

Room locks did not work

We had to visit the front desk 5 times because the lock on the door kept NOT working. That was VERY inconvenient and an annoying time waster. The bed was EXTRA firm, almost like wood, and the towels felt like scratchy bathroom rugs. Other than all that, it had a great restaurant on the premises which we ate in for a discount, and the hotel is also in a very convenient location. I would give it 2 out of 5 stars.

Don't stay here!!!

Mold in the shower, beds are hard as a rock (it feels like they put plywood down and then a 2 inch foam pad), bathroom sink faucet wouldn't stop leaking, continental breakfast is a joke. Spend the extra $50 and stay somewhere else.

Needed attention

Small things like bedside lamps not working, no parking near to room etc made us wish we had chosen somewhere else!

needs improvement

maid service needs improvement. clean hand towels and wash clothes were not provided two days in a row. the coffee maker was never cleaned and clean cups wer not provided.

Won't be staying here again

1. The customer service (front desk clerks) was rude and inconsiderate. 2. The cable T.V system was unviewable. 3. One of the pools was cracked around the inside edge and had lots of mold. 4. I don't consider Sunny Delight and a basket full of assorted Hostess pastries a continental breakfast.

It was, ok...

the map made it seem like it was right on the strip, but it was like a 10 minute drive and i was looking for something closer to shopping area and the downtown area. the service was fine, but the bed was like a rock... i was expecting something a little more comfortable... but it wasn't horrible. i'd stay at the ramada again but just not this one, for me it just wasn't where i needed to be.

Needs Improvement

The jacuzzi did not get hot, bugs and plants everywhere. No microwave in the room. Instead of phoning the room at time of checkout, they came around and knocked on the doors.

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The bed was extremely uncomfortable.

It reminded me of a pull out couch.