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The Fairmont San Jose, San Jose, CA

The Fairmont San Jose

Star rating: 4.0 of 5
170 S Market Street
San Jose, CA, 95113
866-539-0036
Average Rating
4.6
Recommend
95%
341 Guest Reviews

from $124.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for The Fairmont San Jose:

  • 95% Recommend
  • 4.6 Average Rating
  • 341 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

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All Trip Types
(341 ratings)
Average Rating 4.6 of 5
Business
(83 ratings)
Average Rating 4.6 of 5
Romance
(70 ratings)
Average Rating 4.5 of 5
Family
(12 ratings)
Average Rating 4.8 of 5
With Friends
(22 ratings)
Average Rating 4.6 of 5
All Others
(154 ratings)
Average Rating 4.6 of 5

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Next Next Page 1 of 22 Previous Previous
Trip Type: Business Review 1 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fairmount San Jose

My wife and I were extremely pleased with the fairmount S J We were there for a concert at the HP pavillion which was a short cab ride away. As far as i could tell, it would be a reasonable walk. I did read som + and - reviews by others re the otel before I signed up.I thimk my standars are fairly high, but I couldn't point to 1 shortcoming of the our amenities. In house food was pricey, (expected that) but there were other optiond if you wanted to leave the hotel. e.g. Baja Fresh, Johnny Rocketds, Scotts Starbucks, etc. I would definitelystay there again.

 
Trip Type: Business Review 3 of 330
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Service Needs Improvement

Not pleased with level of customer service. It is very slow. I had to make three phone calls over the course of a day to get a replacement for my missing TV remote.

 
Trip Type: Romance Review 4 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Romatic night out at the Fairmont

Well i statyed at the fairmont to have a nice romatic night with my boyfriend. The only thing i did not like about the stanard rooms is that the showers where not modern. They had a very old style and the shower head was nasty (needs to be replaced) Besides this everything was perfect

 
Trip Type: Romance Review 5 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Mini Vacation

This was a great place to stay for a fun night out.

 
Trip Type: Special Event Review 6 of 330
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 7 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 8 of 330
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 9 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 10 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding!!!

Loved this hotel - very classic, very classy, clean, comfortable. Would stay here again! Thanks.

 
Trip Type: Business Review 11 of 330
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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corprate sales manager

outstanding clean great service The grill was great food

 
Trip Type: Business Review 12 of 330
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Centrally located in the heart of downtown San Jose. We didn't need a car while we were there, everything is within walking distance. We did have a problem with the air conditioner not working. They upgraded us to a larger room.

 
Trip Type: Special Event Review 14 of 330
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

This fairmont isn't like other Fairmonts in terms of the professionalism with its staff. The staff at the front desk didn't seem to care much about any of our requests and were a bit condescending towards us. However, in terms of cleanliness and room comfort, the room exceeded our expectations. Overall, the price that we paid for our room definitely made everything worth it.

 
Trip Type: Special Event Review 15 of 330
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel in great location

I was visiting from out of town for a Sharks game, Sharks won so it was overall a great weekend trip. The hotel is great and maintained very nicely. It is located near many restraunts within walking distance and a short walk to all that downtown has to offer. The only downside was the fact that I had to pay $26 for parking. I mean its San Jose and they're charging $26.

 
 
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