Club Quarters in Houston

Restaurant Excellent, Room a bit Grim

I enjoyed my stay for the most part, but a lot of rennovation was going on in the neighborhood and parking was nearly impossible to find. I drove around the block at least 3 or 4 times looking for a suitable garage. The valet option was nice, but I could've dealt with something a little more low fuss and wasn't given the option. The room was a bit dark and the bed wasn't really that comfortable. It seemed as though the furniture was a little masculine, which was off-putting: I enjoy a very light, airey appearance while I am traveling for business and need to spend a lot of time in a hotel.

Watch out for the cleaning staff!!!

We loved the hotel and have visited before. Up until this most recent visit. We left a ladies neclace on the night stand and went for a walk to the aquarium. When we returned the maid service cleaned our room and decided they needed a new neclace as well. The hotel front desk apoligized over and over but did nothing to compensate us. He gave us the card of the hotel manager. We phoned the manager on multilply occasions to no returned call. We will never stay at another Club Quarters because of this.

get what you pay for

Staff slightly rude, establishment is a "members only hotel" yet places open rooms available to non-members. I could not get anyone on the phone to speak with me in person because I was not a member. Extra deposit charged/held to my CC that was not disclosed to me at time of reservation. Cheap rates but you get what you pay for.

Not happy

I booked my reservation 3 months in advance, paying online for it. When we arrived, they had taken my money, but didn't have a room for us. He just said, "We don't have a room that we can give you. Sorry." Because of this, they did "upgrade" us to another room for free. Although, that room wasn't ready either (even though we were checking in at 5pm and were supposed to be able to check in at 3pm), so we had to wait in the lobby for about 45 minutes while they cleaned it. We decided to go ahead and eat at the restaurant in the lobby, as we were in a hurry to make it to a meeting and couldn't get into our room. I don't know about you, but I think the hotel should have done something else to compensate us for our dinner and time. Also, I would have hated to see what we had paid for, because, this didn't seem like an upgrade to me. We had reserved and paid for 2 double beds (because there were 3 of us), but what we got was one bed and a sofa. I wasn't happy that someone had to sleep on that, knowing that we paid for another bed. Also, the front desk wasn't too apologetic for our time.

Not as good as rated

The rooms are smaller than the average hotel, a big surprise is the cost of valet parking no other option is available. Staff is not very helpful, there is a lot of construction noise on one side of the hotel,hot water for the shower is not very hot. Overall I would prefer to pay a bit more at another hotel than to stay here again.

small quarters

small room, very noisy would not stay here again.

Club Quarters in Houst

Great room for the money

needs improvement

rooms too small, parking a hassle

Not Kid Friendly

Fine hotel for adults but would not recommend it for Children. The staff is not "kid friendly" as well.

Guest did not leave a comment.

Ok Hotel

It was ok but the room was not really ready for us. Room had not been completely cleaned. But it was ok for 1 night.

Small room

It is an okay hotel. There was construction across the street which really made the stay unpleasant - no fault of Club Quarters. The restaurant was very good and staff very friendly.

Guest did not leave a comment.

Needs improvement; great location

Room was very small--staying 6 nights--moved the next day to another room. Room was not clean and one day was not cleaned at all even though I was told someone would be sent up right away.