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Sheraton Dallas Hotel, Dallas, TX

Sheraton Dallas Hotel

Star rating: 4.0 of 5
400 Olive St
Dallas, TX, 75201
866-539-0036
Average Rating
4.0
Recommend
79%
235 Guest Reviews

from $119.00

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This rate first available on Wednesday, Nov 25

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Review Details for Sheraton Dallas Hotel:

  • 79% Recommend
  • 4.0 Average Rating
  • 235 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.9
Room Comfort
4.2
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(235 ratings)
Average Rating 4.0 of 5
Business
(53 ratings)
Average Rating 4.0 of 5
Romance
(23 ratings)
Average Rating 4.2 of 5
Family
(12 ratings)
Average Rating 3.8 of 5
With Friends
(38 ratings)
Average Rating 4.2 of 5
All Others
(109 ratings)
Average Rating 3.8 of 5

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Recommended

Reviewed by a hotels.com guest on November 17, 2009 Trip Type: Special Event Review 1 of 189
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 11, 2009 Trip Type: Not Provided Review 2 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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MY STAY AT THE GREAT SHERATON DALLAS HOTEL

ON NOV 7, 2009 I STAY AT THE SHERATON DALLAS HOTEL.IT EXCEEDED MY EXPECTATION.THE STAFF WAS GREAT. THE ROOM WAS TO DIE FOR.BEING A MILITARY WIFE MOVEING EVERY 24 MONTH.WE HAD NEVER CHECK IN A HOTEL THAT HAD GREAT STAFF LIKE THE SHERATION DALLAS HOTEL. AND I HAVE LIVE AROUND THE WORLD.THANK YOU SHERATON DALLAS FOR MAKING US FEEL WELCOME.

 

Recommended

Reviewed by a hotels.com guest on November 9, 2009 Trip Type: Business Review 3 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great overall experience

This hotel surpassed my expectations. From great food in the sports bar to a very nice and courteous staff, I had a great stay. Having an HD tv in the room wasnt too bad either.

 

Recommended

Reviewed by a hotels.com guest on November 7, 2009 Trip Type: Business Review 4 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 19, 2009 Trip Type: Romance Review 5 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fantastic Hotel

the staff was very friendly they were willingly to help out in any way there were plenty of areas near by to visit the dart was accessible to all directions thanks again for a wonderful stay

 

Recommended

Reviewed by a hotels.com guest on October 7, 2009 Trip Type: Special Event Review 6 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 7, 2009 Trip Type: Special Event Review 7 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 1, 2009 Trip Type: Special Event Review 8 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 20, 2009 Trip Type: Business Review 9 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding hotel

I had the option for a very good price and I think it was more than worth it..! it sits on downtown Dallas, you can get there from the airport and back on a share ride for US$30, it is on walking distance or cheap taxi fare from the most important Dallas hotspots and landmarks. This was a romantic getaway and we both enjoyed it to the fullest, I'll do it again..!

 

Recommended

Reviewed by a hotels.com guest on September 13, 2009 Trip Type: Business Review 10 of 189
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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sheraton value

solid overall experience

 

Recommended

Reviewed by a hotels.com guest on September 10, 2009 Trip Type: Family Review 11 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Oustanding Hotel

The location was great. The staff was attentive and the room was fabulous. I will definitely visit again. We loved it so much we extended our stay another night while away. However, beware of the $15/night parking fee ($27 for valet).

 

Recommended

Reviewed by a hotels.com guest on August 26, 2009 Trip Type: Special Event Review 12 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great room

Everything about my stay at this sheraton was above satisfaction. But be wary of the fifty dollar deposit on parking.

Hotel Response

We read your review and are very happy to know you enjoyed your time at the Sheraton Dallas. The deposit for parking is apart of the hotel's incidentals, and is not charged if the hotel's parking lot is not used. We hope to see you back at the Sheraton for your next trip to Dallas.

 

Recommended

Reviewed by a hotels.com guest from Albuquerque on August 26, 2009 Trip Type: With Friends Review 13 of 189
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Fun Downtown Experience

We chose to stay here because we were going to a concert at the fair grounds and it worked out perfectly. The hotel had a nice, modern look to it and we absolutely loved the outdoor pool. The sports bar in the lobby was actually reasonably priced although the service was questionable once it got busy. Overall it was a fun experience and I would choose the Sheraton if I was staying downtown again.

Hotel Response

We are very pleased that you enjoyed your time at the Sheraton Dallas. The hotel has recently finished a $90 million remodel, and Draft, the hotel's sports bar is a great new feature at the hotel. Since Draft is so new, we are still working out the kinks, and apologize for the slow service. Your comment will be passed on to Draft Management so that they can address the issue. Thanks for posting a comment about your stay, and we hope to see you again for your next trip into Dallas. Sincerely, Hotel Management

 

Recommended

Reviewed by a hotels.com guest on August 25, 2009 Trip Type: Business Review 14 of 189
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on August 18, 2009 Trip Type: Family Review 15 of 189
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Great Hotel, lousy bedding

Nice hotel, friendly and helpful staff. Only complaint is the bedding. The pillows were great, but the sheets had some black marks on them and were stiff/low quality. The comforter made a crinkling sound whenever anyone moved. Also our neighbors in the next room got in at 3am and I could hear way to much of their conversation.

 
 
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