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Sofitel Paris La Defense, La Defense, Thumbnail Coming Soon

Sofitel Paris La Defense

Star rating: 5.0 of 5
34 cours Michelet
La Defense, 92060, FR
866-539-0036
Average Rating
4.2
Recommend
80%
10 Guest Reviews

from $209.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 11

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Review Details for Sofitel Paris La Defense:

  • 80% Recommend
  • 4.2 Average Rating
  • 10 Guest Reviews
Hotel Service
4.0
Hotel Condition
4.2
Room Comfort
4.4
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(10 ratings)
Average Rating 4.2 of 5
Business
(1 ratings)
Average Rating 5.0 of 5
Romance
(4 ratings)
Average Rating 4.3 of 5
Family
(0 ratings)
Average Rating 0.0 of 5
With Friends
(2 ratings)
Average Rating 3.0 of 5
All Others
(3 ratings)
Average Rating 4.7 of 5

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Not Recommended

Reviewed by a hotels.com guest on January 2, 2008 Trip Type: With Friends Review 1 of 2
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (4)
No (0)
Poor and Greedy Service

We stayed at the Sofitel Paris La Defence Centre from 12/27 - 12/30. We had a very disappointing experience. Beginning on the second day of our three day stay, the hotel water became too highly chlorinated and abrasive to drink or shower with. When we complained to the management, along with numerous other guests, they recognised the problem and promised to take it up with the building engineer. 48 hours later, upon our departure, the problem remained unresolved. We were unable to shower, brush our teeth or drink water in our rooms for 2/3 of our stay. The management did not offer to relocate us, supply us with adequate water or compensate us for the problem.

 

Not Recommended

Reviewed by a hotels.com guest on January 21, 2007 Trip Type: Romance Review 2 of 2
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (1)
No (0)
Overall Hotel and Service Needs Improvement

Do not use the phone even if you have a phone card because they charge you per minute for the "connection fee", per the hotel manager. There is nothing in writing or verbal which tells you of this fee so you must pay it. If you need assistance from anyone other than the front desk and you don't speak french,ie) room service, you will not get it.

 
 
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