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Royal Garden Inn, Salt Lake City, UT

Royal Garden Inn

Star rating: 2.5 of 5
154 W 600 S
Salt Lake City, UT, 84101
866-539-0036
Average Rating
3.7
Recommend
78%
158 Guest Reviews

from $66.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Royal Garden Inn:

  • 78% Recommend
  • 3.7 Average Rating
  • 158 Guest Reviews
Hotel Service
3.9
Hotel Condition
3.4
Room Comfort
3.7
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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Average Rating by Reason for Trip:

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All Trip Types
(158 ratings)
Average Rating 3.7 of 5
Business
(45 ratings)
Average Rating 3.5 of 5
Romance
(4 ratings)
Average Rating 4.3 of 5
Family
(19 ratings)
Average Rating 3.8 of 5
With Friends
(7 ratings)
Average Rating 3.7 of 5
All Others
(83 ratings)
Average Rating 3.8 of 5

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Not Recommended

Trip Type: Business Review 1 of 34
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
2.0
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Needs Improvement

Although the star rating is not that high, I still expect a place to have key cards that work right away and a clean room. The carpet had a big stain on it, and the hot breakfast items did not look "tasty" to say the least. I must say that the front desk staff was more than gracious; however.

 

Not Recommended

Trip Type: Special Event Review 2 of 34
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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No (0)
needs repaired

The room smelled The bathroom door was off the hing The shower head was not working right The coffee pot was broken The bathtub and sink stoppers were broken I paid a lot for this room only to find out the people next door paid a lot less for a better room.

 

Not Recommended

Trip Type: Business Review 3 of 34
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (0)
UNEXPECTED

We were surprised that the hotel was not maintained at all and that their photos in the internet versus actual are totally different.

 

Not Recommended

Trip Type: Family Review 4 of 34
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
No (0)
"Needs Improvement"

Hotel needs a lot of updating, for the price Im sure there is much better out there. Asked for a simple request form front desk/housekeeping and no one ever showed up. Actually felt dirtier using the shower, weird feeling under my feet.

 

Not Recommended

Trip Type: Not Provided Review 5 of 34
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Dirty Room, No A/C

There was a lot of hair and bugs on the floor of the bathroom. The A/C did not work at all. We could hear the people at the front desk telling other patrons a rehearsed line that indicated that the A/C is always a problem. Other than cleanliness and no A/C, okay for the price.

 

Not Recommended

Trip Type: Not Provided Review 6 of 34
Overall Rating
1.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
4.0
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Yes (0)
No (0)
SOME LIKE IT HOT

THE ROOM I HAD WAS NOT COOLING OFF,SO THEY MOVED ME TO ANOTHER ROOM , THAT ROOM WAS THE SAME AS THE OTHER ROOM ,AND IT DIDNT GET ANY BETTER , SO I WENT OUT AND BOUGHT A FAN AND HAD AN OK NIGHT , AREA IS GREAT , BUT THE ROOMS WERE JUST TO DARN HOT , MAYBE IN WINTER IF I EVER GO BACK ILL STAY THERE.

 

Not Recommended

Trip Type: Overnight Stay Review 7 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 8 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
1.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 9 of 34
Overall Rating
2.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Beware: Not what they advertise

There was supposed to be a fridge and microwave, there wasn't. It claimed to have a fitness center. They had a room for it but it was empty. They should change their description. The hotel itself wasn't bad, just not what it said it was. The reason I don't recommend it is because of false advertising. Other than that it wasn't bad and their service was good.

 

Not Recommended

Trip Type: Overnight Stay Review 10 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
2.0
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No (0)
Under Construction

The place was under construction so it was a little run down. The continental breakfast wasn't any good at all burnt eggs and crispy bacon. The only thing that was good about the place was the location. It was close to downtown and there where many bars in the area. I would never stay at this place again. Pay the extra twenty dollars and stay across the street.

 

Not Recommended

Trip Type: Business Review 11 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Excellent breakfast

Hotel good for the money. Very good breakfast. However, don't get a room that has access to the outside (traffic noise, safety issues). Room inside with door to locked hallway better. Upstairs room away from street best to keep out sound from people talking near the bar.

 

Not Recommended

Trip Type: Special Event Review 12 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Needs Improvement

The hotel room had peeling wallpaper, dirty areas on the wallpaper, the tub was not in good condition and the T.V. had poor reception many times. The price was reasonable.

 

Not Recommended

Trip Type: Family Review 13 of 34
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Disappointed

Our stay was for one night only. It was going just fine until the morning of check out we found a cochroach in the bathroom. Enough said!!

 

Not Recommended

Trip Type: Family Review 14 of 34
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Needs Improvement but a good price

The hotel was in a great location. However, you can tell they are not wanting to do much to it since it will be torn down this time next year. Hot tub was barely warm. Constantly had to ask them to turn the heat on . Beds were comfortable and room was clean. Very old though . Staff was nice though.

 

Not Recommended

Trip Type: With Friends Review 15 of 34
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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alittle more attention

they need to get a handle on thier hot water shortage. I was surprised at 630am we ran out of hot water.

 
 
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