St. Louis Airport Marriott

Extra, Extra, Extra

I was unaware of the extra fees such as parking and internet use. The room was very compact and the bathroom even smaller. I prepaid over the internet only to be charged a second time for the complete stay at checkout. When I called to the front desk for clarification, the overnight desk staff was short and hung up abruptly. There is no complimentary breakfast and the walls seem to be made of paper.

Hotel is only good for 1 day,,, parking was very very bad!!!

The hotel parking was very bad. I paid for parking in the hotel and find somewhere else to park about 4 blocks way from hotel. Was not fun to carry by 16 month baby and all my stuff that far. Room was very nice staff was nice.. Could not sleep because people yelling and screaming all hours of nite in the hallway called front desk to tell them and nothing was done..

decent hotel

Didn't like the charge for parking. When checking out please check your parking receipt because its usually wrong.

Would rather stay down the street.

Hotels.com did not mention that this hotel cost $9.00 a day to park in addition to the room. The menus did not have any prices so unless you have a lot to spend becareful. The indoor pool was dirty. Would rather stay down the street.

Enjjoyed the hotel....but...

Our overall experience with the hotel was good. However, the parking fees are discretely mentioned. So, if you're not a business traveler, be prepared to pay for parking. The hotel itself, was fine; our room was clean, housekeeping staff were friendly and the air conditioning was a blessing. We probably wouldn't stay there again, simply because we've learned it's worth staying close to the attractions we have planned to attend on our trip.

Nice hotel but have to pay for parking

The rooms in this hotel were clean and the beds were very comfortable. I was disappointed to find out we had to pay to park in their paring lot. If we are guest in their hotel I feel that parking should be included.

Really needs improvement

First of all the hotel was booked solid therfore instead of a room with a double bed we got a room with a king bed and an air mattress for my son. we paid the extra fee for the third person for him to sleep in the floor on an air matress. Please....Once we got there and realized that the hotel was booked we figured well lets make the best of it. the beds had little black bugs on the sheets and the air did not work and the room was sooo hot all night. Also when we got there and they brought up the air matress they proceeded to tell us they were out of washcloths and my son would have to wash with a hand towel. had it not been for the fact that we had already paid for the room through hotels.com we would have definetly left. I would not recommend this hotel to anyone......

Needs Improvement

Great location but small room & bathrooms Well maintained unfortunately has a 70's feel about it...too dated to make me feel truly comfortable.

hotel staff need customer service training

the hotel was very close to the airport, the pillows were so overstuffed i could not sleep when i asked if they had any others i got a very sarcastic we do have foam or feather in every room they should try sleeping on them. Also we got back well before they said the bar would be closed and it was already closed.

Guest did not leave a comment.

felt let down at marriott...i know this hotel name..didn't get the quality

THE HOTEL GAVE US INCORRECT DIRECTIONS TO A LOCATION WHICH TOOK US TO A BAD PART OF TOWN, THE HOT TUB WAS NOT WORKING BOTH NIGHTS, THE POOL AREA WAS DIRTY, BUGS IN THE POOL... NO FREE INTERNET ACCESS, NO BREAKFAST..NOT WORTH THE MONEY..GO TO DRURY INN!!!

Not worth the money

Impossible to find and then charged for parking, but there was no where to park. The girl at the desk was clueless.

let us park

I chose the hotel because it was close to airport with transportation to and from. I'm not all that familiar with the airport so that makes it great. unfortunately i was charged a very large amount when the hotel found out i had left my car parked there. i know of other hotels that will allow that and thats what i will do from now on.

It was okay.

Our stay was okay. It was convient being close to the airport and having shuttle service there. The room was clean. The room seemed really small compared to other king rooms I have stayed in. I booked the room for two people but had to request more towels because they only had one set of towels available. There was no refridgerator in the room. The ice machine wasn't working on our floor. Most of the staff was friendly. In fact they all were except for one man that was working the counter. When I asked him a question he seemed to bothered to have to answer it. All in all it was okay but I would have definately been upset with my stay there had I had to pay full price for my stay.