Knights Inn Niagara Falls NY

Poor service

Several little things wrong with the room (lights out etc) but more importantly the room smelled bad. They had vacancies, but when I told the front desk about the smell and asked to be moved I was handed a can of air freshener instead. Are you serious?!?!? Look elsewhere.

Very ordinary hotel

The hotel was quite ordinary according to the rate charged. It was like a standard motel and definitely not worth the amount. We just had to spend the night over, so it was kind of OK. The room was very small, bed mattress was not comfortable and there was a smell in the bed linen & towels.

WOW : (

What a joke this hotel was. Checked in around 9:30pm. Was woke up with banging on the door after 12:30am and proceeded to be "told" we "had" to move to another room because they gave us the wrong room!!! This was not our fault it was the hotels own fault. Don't know why I moved, dumb mistake. Moved us to a very inadequate room. The room had NO smoke detector, NO phone, limited bathroom supplies and absolutely NO outlets in the bathroom, NO refrigerator, extension cords run across the ceiling to plug in the air conditioner, a space heater blasting hot under the tv when we walked in and the tv was all blurry. This was my worst hotel experience ever and I have stayed at many types and ratings of hotels.

Needs lots of Improvement

Hotel was nasty, there was black mold growing in shower and on shower curtain, hole for drain wasn't properly drilled the water didn't drian. Ceiling was falling apart and were lots of cables coming down from ceiling. You got the feeling you were being watched in your room. When we left for the day the cleaning service never came into the room to clean room was just as we left it. People who own and manage are hard to understand with Indian Ascent. I would not ever stay here again it is way overpriced and needs major repairs. Bed also had crumbs in it when we got into bed so I doubt the sheets were clean in first place.

You Get What You Pay For

This hotel was run by a nice guy. Don't count on actually eating the continental breakfast because it consists of a toaster, a loaf of bread and some muffin packages. Also, there were hairs all over the bathroom and a dirty washcloth on the floor of the room. Kinda gross, but we were only there for one night because we just wanted somewhere to sleep as we passed through to see Niagara Falls. A decent location.

awful i was worried about bed bugs

The manager was never at the desk he had to be summond by bell he was kind and curteous when seen but i felt that this job was note important to him the breakfast things were still out at 1:30 and we were advised that it would be available the next morning I would not eat there it wa not cared for properly the hotel exterior was in very poor shape it looked like the rooof was miising on a section of the hotel

Guest did not leave a comment.

Guest did not leave a comment.

Stay Away

Pathetic hotel and pathetic service. The rooms were stinking. Stay away.

Worst Hotel

Bad experience with this hotel, Room sucks. Manager is horrible, it is just one single floor hotel, inside it is not clean, bad. Breakfast sucks, just one piece of bread and bad taste of juice. I don't recommend anybody to this hotel.

.Not at all recommended

Never ever try this hotel. Worst experience I have ever had. Restroom is not good, electric outlets are in real worst shape (can not be used at all). there was a small refrigerator..but it was not at all working. blankets were not good. floor was not good. air condition was ok. over all not at all good for family stay.

Guest did not leave a comment.

needs improvement

Complimentary Breakfast sucks. all they have is a bag of bread with butter and some coffee which they ran out of sugar for. oh and they have Tang. the room was okay. bathroom floor was a bit sticky. they do not offer anything extra. they have a coupon for 15% off at pizza hut. that's it. about 5 minutes drive to Niagara falls. when u park park at the casino its free parking there. then walk to the park its about 3-4 blocks.

OLD

this hotel was run down but clean room. NO WIFi, breakfast was a loaf of bread or muffin and tang. Very smelly, racoons in dumpter, which was not picked up. The room very small no table or chair. But the place was close to Niagara, the room was(running down) but clean,nice people and very queit. But I will not be staying there again. Better places in the area.