Astor Saint-Honoré

Good location but not for the price of space

It cost too much for a small old room.

Great Service, OK Rooms

The service is great and the lobby and style elegant. The room was less satisfactory for the price. We booked a suite which we found very tired and dated in terms of finishes. The size was nice, for Paris, but there was not furniture at a standard usually associated with a suite, just two wood chairs and a small table. The bathroom was OK but nothing special as well.

A decent value but recommend finding a better location

Pros: - Excellent Service - Friendly staff that spoke English - unlike most of our experience with the general Parisen public who seemed to be very disinterested/basically rude and arrogant in helping American tourists - even though we tried to speak French when asking for help - Monoprix (Grocery store about 2 1/2 blocks away) - Relatively close to St. Augustin Metro - about 3-4 small blocks - High end feel to lobby/restaurant Cons: - Relatively speaking, rooms are still pretty small for the money - AC was very very weak (basically it didn't work and they supposedly fixed it - they offered to move us from 5th to 2nd floor) - The refrigerator/mini bar was just a bit better than room temperature (no ice machines - you have to call for room service to deliver or walk down to the restaurant bar with an ice bucket) - Location was safe and close to what seemed to be daily Parisien life (read, not close to any significant tourist attractions) - A few cafes around the metro but the hotel area was not a great neighborhood for restaurants, shopping or hanging around after a day of seeing the sights - Internet worked for only one of the four days

Guest did not leave a comment.

Guest did not leave a comment.

Broken Promises-Broken Down

The promised air conditioning was unable to keep our room comfortable on a day when it was only 72 degrees outside. The carpet in the room was worn, and there were loose tiles on the bathroom floor that one could easily cut themselves on. The request for a non smoking room was treated by the hotel as nothing more than a simple request and not intended to be honored. Service and staff were pleasant, and the concierge was quite capable.