If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Hotel Palomar - a Kimpton Hotel, San Francisco, CA

Hotel Palomar - a Kimpton Hotel

Star rating: 4.0 of 5
12 4th St
San Francisco, CA, 94103
866-539-0036
Average Rating
4.7
Recommend
96%
260 Guest Reviews

from $229.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

Select a Room & Rate Price Match Guarantee

Review Details for Hotel Palomar - a Kimpton Hotel:

  • 96% Recommend
  • 4.7 Average Rating
  • 260 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.7
Room Comfort
4.7
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(260 ratings)
Average Rating 4.7 of 5
Business
(48 ratings)
Average Rating 4.8 of 5
Romance
(68 ratings)
Average Rating 4.5 of 5
Family
(19 ratings)
Average Rating 4.8 of 5
With Friends
(41 ratings)
Average Rating 4.5 of 5
All Others
(70 ratings)
Average Rating 4.8 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous

Not Recommended

Trip Type: With Friends Review 1 of 10
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
BEWARE OF PARKING FEE

Called in advance to ensure that the parking fee was reasonable. Was told that while there was a valet fee, there was free self-parking. So, I booked my reservation. When I got there, was surprised to find out that whether or not I used the self-parking or the valet, it was $45.00 dollars a night. A little pricey to say the least.

 

Not Recommended

Trip Type: With Friends Review 2 of 10
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Woulnd't have paid full price

I really like Kimpton hotels so I was excited to stay at the Palomar especially for the deal I got. All things considered, I guess I got my money's worth, but the hosted wine reception was like drinking a glass of cigarette butts, the carpet in my room was threadbare, and the concierge could't even recommend a good burger place.

 

Not Recommended

Trip Type: Business Review 3 of 10
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 4 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (1)
Bad Service - Cheesy Theme

We had an absolutely awful time at the Palomar. Someone was given a key and walked into our room within one hour of being there. The room service was cold and bad, but hey, on the plus side, we could drink our troubles away with their pretty cheap minibar. Don't ever stay here!

 

Not Recommended

Trip Type: Romance Review 5 of 10
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 6 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (1)
Noisy neighborhood

If you want to be right in the thick of the shopping and poverty district (they are apparently one and the same), this is the place for you. It's just a block or two from Union Square. I recommend the Campton a few blocks away for a more serene experience. My biggest beef with this place was that they gave us only ONE BAR OF SOAP to use for both the shower and the sink over two days. That's not four-star treatment. On the other hand, it had the best TV I've ever seen in a hotel room, and the floors outside the elevators are stunningly beautiful. The people working their were nice.

 

Not Recommended

Trip Type: Not Provided Review 7 of 10
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)
Expensive for what it is.

Very expensive for such small room, and old furniture, the shower felt like a $70 motel room

 

Not Recommended

Trip Type: Business Review 8 of 10
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
needs better management

Great location...rooms small, no dressers, two draws for space..ridiculous if you come for more than one night...lots of confusion at front desk..too few people doing too many jobs..in rain, doorman missed six taxis for us as he was loading luggage into car service...where was bellman??

 

Not Recommended

Trip Type: Romance Review 9 of 10
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (2)
Palomar-not worth the price

not even close to being worth the money.

 

Not Recommended

Trip Type: With Friends Review 10 of 10
Overall Rating
3.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (0)
Great Location but

The hotels locates very well,2-min by walk to union square and all shopping centers. Condition of the hotel is fine. But only the service is impressively unfriendly. When i checked-in, no smile; when i left, no good-by but always cold face on all receiptionists. dont know why...

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.