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Hyatt Regency Maui Resort & Spa, Kaanapali, HI

Hyatt Regency Maui Resort & Spa

Star rating: 4.0 of 5
200 Nohea Kai Dr
Kaanapali, HI, 96761
866-539-0036
Average Rating
4.5
Recommend
83%
54 Guest Reviews

from $247.00

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This rate first available on Sunday, Nov 29

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Review Details for Hyatt Regency Maui Resort & Spa:

  • 83% Recommend
  • 4.5 Average Rating
  • 54 Guest Reviews
Hotel Service
4.6
Hotel Condition
4.5
Room Comfort
4.4
Room Cleanliness
4.6

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All Trip Types
(54 ratings)
Average Rating 4.5 of 5
Business
(2 ratings)
Average Rating 4.5 of 5
Romance
(23 ratings)
Average Rating 4.4 of 5
Family
(18 ratings)
Average Rating 4.5 of 5
With Friends
(2 ratings)
Average Rating 4.5 of 5
All Others
(9 ratings)
Average Rating 4.4 of 5

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Not Recommended

Trip Type: Family Review 1 of 9
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 2 of 9
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (1)
No (0)
OK

I would rate our stay at the hotel "OK". The rooms are pretty dated (no flat screen tv in our room) and need better lighting. Also, it looks like there is some deferred maintenance on the woodwork around the hotel. We did enjoy the Ipod docking station. I also liked the small refrigerator in our room. Good for bottle water. The grounds are lovely and there were plenty of lounge chairs. Overall the staff was nice and accommodating, although I tried to book a room for another family member who was flying in for only one night. The front desk agent offered me a mountain view room at a rate that was more than my than my ocean view room. I asked if he could do any better, he made a call and told me that was the best that the hotel could do. I was told by two staff members that the hotel was at 60% occupancy. Interesting........ The food I ordered at the poolside was good, but watch out for the birds! Cocktails were pretty expensive, $17.75 for a Belvedere martini.

 

Not Recommended

Trip Type: Not Provided Review 3 of 9
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (2)
No (0)
No real beach access

Even if there is a easily accessiblebeach in front of the hotel, there are little chances to hang out at the the beach unless you want to lay down on the sand with just your towel. Some days the hotel does not provide at all long chairs for the beach. On other days provide put special cabanas that can be used only if rented for $40 a day. This little details were never specified anywhere in the web site. Pools on the other hand are very crowded with one chair right next to the other.

 

Not Recommended

Trip Type: Romance Review 4 of 9
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (2)
No (0)
Horrible hotel for the money

wow! Were we surprised when we checked in, the pictures of this hotel do it way more justice than it deserves. The pool was great, and the breakfast was great, everything else was NOT great. We received bug bites while sleeping in our bed, the bathroom locks are breaking off, and beware of all of the hidden fees (resort fee, parking fee, etc.) just not what you expect for one of the most expensive hotels on Maui. We did stay at a different hotel before checking into the Hyatt that was very nice, just saying that you can get more for your money. Very disappointed!

 

Not Recommended

Trip Type: Rest and Recreation Review 5 of 9
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (3)
No (0)
Bait & Switch

This hotel does bait & switch!! Show you one room and try real hard to put you in a very small room!

 

Not Recommended

Trip Type: Business Review 6 of 9
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (4)
No (0)
nice hotel but VERY expensive

Pool area was very crowded and beach was narrow. Very nice property but expensive. Do not visit Hawii if you smoke.

 

Not Recommended

Trip Type: Family Review 7 of 9
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (2)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 8 of 9
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (1)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 9 of 9
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (1)

Guest did not leave a comment.

 
 
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