Delux Inn San Antonio
- Recommend
- 33%
from $54.00
Lowest avg. nightly rate
This rate first available on Wednesday, Nov 25
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Review Details for Delux Inn San Antonio:
- 33% Recommend
- 2.5 Average Rating
- 12 Guest Reviews
Average Rating by Reason for Trip:
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- All (12)
- Recommended (4)
- Not Recommended (8)
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Not Recommended
Trip Type: Special Event Review 1 of 9Great room for the money
Phone was broken;had to go get a new one from the office, internet wifi didnt work so i got a 0 on my homework for my online class. room was dirty and is was just a bad stay.
Not Recommended
Trip Type: Family Review 2 of 9Needs improvement
The hotel had some issues with the TV which they promptly fixed. The light near the sink was out and was not replaced. We asked for more towels but were never given any. We asked for more pillows but they did not have any more. The staff was ok but were not too eager to help. There was also some renovations taking place.
Not Recommended
Trip Type: Not Provided Review 3 of 9Guest did not leave a comment.
Not Recommended
Trip Type: Family Review 4 of 9Nothing good to say
Not offered continental breakfast due to their choosing to remodel loby the week of the Final Four. Bad timing on their part. Bad beds and pillows. Bad carpet. The list goes on........
Not Recommended
Trip Type: Overnight Stay Review 5 of 9Guest did not leave a comment.
Not Recommended
Trip Type: Not Provided Review 6 of 9great directions
They have papers with directions how to get around San antonio
Not Recommended
Trip Type: Not Provided Review 7 of 9Needs Improvement
Dirty walls, unkept and dark rooms AC made loud noise and did not work well No room service Office not always open Breakfast limited
Hotel Response
Walls are being painted, light bulbs changed from 60watts to 75 watts, A/C's have been washed and servied, room service is available from 9:30am till 4:30pm, and office is opened from 6:30am till 8:30pm. This is for our employee's safety that from 8:30pm till 6:30am they only use the night window. Our motel is opened 24/7. In breakfast there is bagels, english muffins, toast, fresh hot waffles, coffee, hot coco, hot tea. Coffee is served all day while looby is opened.
Not Recommended
Trip Type: Family Review 8 of 9Need improvements
Needs improvement....lack of bulb ligths....moho on bath....no drinking water....on continental breakfast....orange juice terrible.....etc
Hotel Response
We are finished with the outside and lobby. We are working on the rooms which we are half way there. All restrooms and vanity area's have been remolded. We have a filtered water machine available in lobby & vending water also. No orange juice is served in our breakfast.
Not Recommended
Trip Type: With Friends Review 9 of 9needs alot of improvement
Checked into the motel and went out immediately.We came back late and discovered that there wasn't any weather stripping on the bottom of the door.and a gap of about one inch. There were cigarette burns on the fiberglass tub and there were only two towels in the room. The next day we went to the game and came back about11 p.m. The room had been made up but when we awoke the next morning and took showers one of the "new clean" towels had dried blood on it.
Hotel Response
All weather stripping on doors is going to be replaced. Everything in the bathroom and vanity area is new. King size beds carry three towels, one bathmat, two washclothes and two hand towels. Double beds carry four towels, two bathmats, three washcloths and two hand towels. About the dried blood on the towel , I do apologize, that towel should have never been put in a room. We cut up towels that have any stains and use them as rags. Anything with blood is always trashed for our safety.
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