La Quinta Inn & Suites New Britain/Hartford South

Lipstick is nice...

Hotel from inside/out looks ok, the room and all looked ok, then the bed!!! I think my parents had the same crap bed back in 1978. I would stay in a dump for a week if needed if the bed was comfortable, this place was nice but the bed was just bad even when they have fliers about their new upgrades and pillow top beds...ha. Plus when I checked in, was made to stand there like an idiot as one clerk counted quarters for the drawer and the other was talking on the phone about her work hours. Take a hint, when a guest arrives, stop counting your $3 in quarters and hang up the hang up the frigging phone.

Occupied Room

The features of the hotel is everything they described it to be BUT I had one bad experience after driving 5 hrs in the middle of the night into Ct . The night staff gave me a room that was farthest away from the elevator and was already OCCUPIED! Thankfully when I entered the room, the patron was sleeping and did not notice me so I immediately went downstairs where I had to wait 15 minutes at the front desk before someone can help me.

Won't stay there again!

I arrived after a late night of driving with two small children, and was tempted to get back in the car and keep going. The staff seemed more interested in talking to each other than in making me feel welcome. The entire hotel smelled of cigarettes, and although my room was non-smoking, the linens, the beds, everything smelled like nicotine. The air conditioning was actually blasting in the room, so it was colder in the room than it was outside in November, and when I turned the heat on, it just brought more smoke-smell into the room. THe beds were horrible, the decor was sparse and cold, and the bathroom was tiny and dark. I will not ever stay there again.

La Quinta, New Britain CT

Room smelled of puke. Womans undergarment on the floor behind the headboard. Would have preferred a window with option to open than A/C only. No microwave in the entire hotel. No refrigerator available. Closed restaurant on premises - advertisement listing restaurant inaccurate. No frill breakfast. Nightly room price varies with number of hotel occupants.

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