Harvest Inn

Room was old, but reception and breakfast nice...

The rooms in the "Rose" section where we stayed we old... updated bed and TV, but carpet and bathroom need to be brought into the 20th century. Breakfast was excellent. Facility grounds are charming.

Pretty on the putside, but.....

It's a pretty property. The front staff is friendly. Nice breakfast in the morning and wine, fruit, and cheese in the evening. Our room was nice. Big king bed, huge bathroom, fireplace. Now here's the bad: the toilet chain in the tank kept falling off so my husband had to stick his hand in the tank to reconnect the chain. At 350 a night, I don't think we should have to be our own plumbers. When we told the front office, all they said was, "have you mentioned this to anyone before now?" And then a simple nonchalant, "sorry." Are you kidding me? After that, I kind of got pissy that they never did anything for our 10 year anniversary even though they new it was why we were there. Honestly though, that didn't bug me until I got irritated about the toilet chain. lol. Well, and also the oversight was exacerbated when we dined at Terra (excellent French Med food) and when they found out it was our 10 year, the waiter brought out a dessert with chocolate script on the edge of the plate that said, "happy 10th anniversary." I wrote a review about Terra. More on that there. Terra made our night special. Harvest Inn didn't care much. Oh yeah, the property is right by the main road. When we called we asked to make sure the car noise wouldn't be bad and they told us that it quiets down after 6pm. This is not true. The cars go by all night becoming especially bad at 5am. And this was a Saturday morning, so beware!!! Bring EARPLUGS if car noise bugs you.

Good Facilty with Service Lacking

This is a beautiful hotel with much spent on the facilities. Unfortunately the service is lacking. The cancellation policy is very rigid and once you check in you CAN NOT CHANGE your check out date without severe penality.(One day cacellation fee.) Also the swimming pool was not heated properly, even though the management promised to do so. The check-in procedure was painful with an un-accommodating attitude by the staff and a 20 minute waite before the bellboy came. The breakfast was the same everyday the 5 days of my stay and rather uninspired and dull. Also the heat went off in the middle of the night(probably to save the hotel heating costs, and I ended up waking up each night cold). The Vintage Inn in Younville or Villagio in Younville, Meadowood in St. Hellena or the Inn at Southbridge in St. Hellena give superior service with similiar high-end facilities.

Okay hotel interrupted

This is a conveniently located and nice place to stay in St. Helena. The hotel staff was friendly, but knocked on our door really loudly several times, which seemed unnecessary. It was like the needs of the cleaning staff were more important than our needs. At one point, one of them came in and dumped a huge pile of towels on one of the three chairs in the room, while we were still enjoying our morning coffee. Overall though, it's a pleasant, though not noteworthy place.

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