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Renaissance Cleveland Hotel, Cleveland, OH

Renaissance Cleveland Hotel

Star rating: 4.0 of 5
24 Public Sq
Cleveland, OH, 44113
866-539-0036
Average Rating
4.1
Recommend
78%
86 Guest Reviews

from $149.00

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This rate first available on Wednesday, Nov 25

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Review Details for Renaissance Cleveland Hotel:

  • 78% Recommend
  • 4.1 Average Rating
  • 86 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.1
Room Comfort
4.1
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(86 ratings)
Average Rating 4.1 of 5
Business
(4 ratings)
Average Rating 2.8 of 5
Romance
(19 ratings)
Average Rating 4.4 of 5
Family
(4 ratings)
Average Rating 5.0 of 5
With Friends
(23 ratings)
Average Rating 4.0 of 5
All Others
(36 ratings)
Average Rating 4.0 of 5

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Recommended

Reviewed by a hotels.com guest on September 24, 2009 Trip Type: Special Event Review 1 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 3, 2009 Trip Type: With Friends Review 2 of 66
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2009 Trip Type: With Friends Review 3 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Incidentals

I was quite disappointed with the fact that they charged an "incidental charge" to my credit card without telling me what the "incidental" was. I had to call the hotel twice to have it removed because the "incidental" was part of my package.

 

Recommended

Reviewed by Jennifer L from Byland on April 14, 2009 Trip Type: With Friends Review 4 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great Location Beautiful Hotel

The hotel was easy access and beautifully decorated. The only downside was the $23 per day to park my car in the parking deck.

 

Recommended

Reviewed by a hotels.com guest on April 1, 2009 Trip Type: Romance Review 5 of 66
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
small rooms in expensive hotel

We enjoyed our stay due to convenience of location , but the room was really small for such an expensive hotel. Also, we were 3 doors down from a club room (I assume a private party room) and there were people running up and down our hall screaming from Midnite till after 3AM, so it was difficult to sleep. I also find it amazing that the more expensive hotels (like this one) charge extra for internet services. I did find the front desk staff and the hospitality staff to be helpful. We stayed and enjoyed a breakfast in the hotel dining room the next day and the wait staff was also excellent

 

Recommended

Reviewed by a hotels.com guest on February 1, 2009 Trip Type: Special Event Review 6 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on January 15, 2009 Trip Type: With Friends Review 7 of 66
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on January 13, 2009 Trip Type: Romance Review 8 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Experience

The hotel was old but very classy, it had a great deal of character. I loved every minute of it. If i had to complain about anything it would be the size of our room...but i guess you get what you pay for.

 

Recommended

Reviewed by a hotels.com guest on December 4, 2008 Trip Type: Family Review 9 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Hotel

Fantastic location, clean and comfortable rooms, hospitable staff - what more can you ask for?

 

Recommended

Reviewed by a hotels.com guest on October 15, 2008 Trip Type: With Friends Review 10 of 66
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 19, 2008 Trip Type: Family Review 11 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
1.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
THE POOL WAS OUT OF ORDER

EVERYTHING WAS GREAT, EXCEPT MY KIDS WERE DISAPPOINTED THAT THE POOL WAS OUT OF SERVICE AND THE WAS PART OF THE REASON FOR THE WEEKEND GETAWAY.

 

Recommended

Reviewed by a hotels.com guest on September 14, 2008 Trip Type: Not Provided Review 12 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
1.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
The Pool Was Out Of Order

Everything was great except the Pool was Out of Order and the kids were looking forward to swimming.

 

Recommended

Reviewed by a hotels.com guest on September 13, 2008 Trip Type: Romance Review 13 of 66
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 9, 2008 Trip Type: Not Provided Review 14 of 66
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 3, 2008 Trip Type: Family Review 15 of 66
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
 
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