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Embassy Suites Cleveland, Cleveland, OH

Embassy Suites Cleveland

Star rating: 3.5 of 5
1701 E 12th St
Cleveland, OH, 44114
866-539-0036
Average Rating
4.4
Recommend
87%
158 Guest Reviews

from $84.00

Lowest avg. nightly rate

This rate first available on Saturday, Dec 12

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Review Details for Embassy Suites Cleveland:

  • 87% Recommend
  • 4.4 Average Rating
  • 158 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.2
Room Comfort
4.4
Room Cleanliness
4.4

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All Trip Types
(158 ratings)
Average Rating 4.4 of 5
Business
(11 ratings)
Average Rating 3.9 of 5
Romance
(23 ratings)
Average Rating 4.7 of 5
Family
(42 ratings)
Average Rating 4.1 of 5
With Friends
(32 ratings)
Average Rating 4.5 of 5
All Others
(50 ratings)
Average Rating 4.4 of 5

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Trip Type: Not Provided Review 1 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Sweet!

I was not expecting much from this place because of the low cost for a suite, but holy crap! The sweet was awesome! It was about the same price for a sweet here as a small room anywhere else, and I was amazed at how nice it was! They had a free shuttle service, and a bar right next door lol. We chose to park in their parking structure overnight which was only $10.

 
Trip Type: Family Review 2 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 3 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room and location!!!!

I took my family up to Cleveland for an Indians game and stayed at the Embassy Suites Downtown. The hotel was very nice for the money. The happy hour was an awesome bargain. Free drinks and snacks for 2 hours!!! The walk to the stadium was not bad at all!!

 
Trip Type: Overnight Stay Review 4 of 137
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Not the typical Embassy

I liked the location of this hotel in relation to all of the sporting and touristy places downtown. I also like the room that was more like an apartment with the bedroom down a side hall. This and the overall difference of the hotel design made this an extra ordinary experience. I do wish that more Embassys would offer better happy hour treats. At one in Louisiana I had fried catfish that was better than most of the food in the general area.

 
Trip Type: With Friends Review 5 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 6 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 7 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Family Review 8 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great room for the Money

7 of us stayed in 2 rooms for 5 nights. The rooms were located next door to each other. It was great because we were on the floor with the restaurant, the bar, the arcade and the business office - very nice! The staff was great. Valet persons, front desk workers, housekeeping - all very nice. They actually got to know us and we were treated very well. We'd definitely stay there again. The only drawback was that the hotel was a little older, but this was easily overlooked.

 
Trip Type: Family Review 9 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 10 of 137
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Good stay

Elevator's were slow and broken. The room could have been a little cleaner. Overall good.

 
Trip Type: With Friends Review 11 of 137
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

Stayed 2 nights during the Tiger's vs. Indian's series. Walked to the stadium from the hotel. Very convenient. Elevators were always very slow. Restaurant was very nice along with bar. Overall a wonderful stay. :)

 
Trip Type: Family Review 12 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
3.0
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Great Value

Very large rooms which are well maintained but not necessairly that well cleaned. Vent in shower was disgusting and trash can in bathroom had not been emptied from previous guest. Staff was very welcoming and helpful in the lobby area. All attendents at the breakfast were very friendly and attentive. Would certainly stay here again.

 
Trip Type: Rest and Recreation Review 13 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great stay for a night out at the baseball game.

The hotel was very clean and a great location to spend a night downtown going to the baseball game and out on the town

 
Trip Type: Family Review 14 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

We loved this hotel. Area surrounding hotel quiet because it is downtown and we were there on weekend. Not many options for food close by (within walking distance)other than hotel restaurant and a pizza place next door. However, our room was super! Beds were great! We were surprised to find the complimentary breakfast to be fantastic! Made to order omletes! We will definitely stay here again when we come back to the Rock N Roll Hall of Fame - just down the street! Awesome stay!

 
Trip Type: Romance Review 15 of 137
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Best Downtown Hotel

If your staying in Downtown Cleveland, this is the best choice. The quality of staff and room cleanliness is slowly declining over the years, but there is no better option. Free Happy Hour, and Breakfast don't hurt either...plus being a Hilton Hotel helps keep Paris flush with cash for all those partys!

 
 
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