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The Ritz-Carlton, Kapalua, Kapalua, HI

The Ritz-Carlton, Kapalua

Star rating: 5.0 of 5
1 Ritz Carlton Dr
Kapalua, HI, 96761
866-539-0036
Average Rating
4.6
Recommend
94%
17 Guest Reviews

from $298.00

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This rate first available on Wednesday, Nov 25

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Review Details for The Ritz-Carlton, Kapalua:

  • 94% Recommend
  • 4.6 Average Rating
  • 17 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.9
Room Comfort
4.9
Room Cleanliness
5.0

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All Trip Types
(17 ratings)
Average Rating 4.6 of 5
Business
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Average Rating 0.0 of 5
Romance
(5 ratings)
Average Rating 4.4 of 5
Family
(8 ratings)
Average Rating 4.6 of 5
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Average Rating 0.0 of 5
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(4 ratings)
Average Rating 5.0 of 5

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Not Recommended

Reviewed by LTH H from Boston on August 13, 2009 Trip Type: Family Review 1 of 1
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (2)
SOMETHING MISSING IN PARADISE

There's something missing at this Ritz. For one, if the Hotel sepnt as much money on the renovation as they claim they should call the police because they got robbed! We stayed at this hotel two years ago and it needed a renovation. However, the fact that they removed a beautiful fountain to install a few poolside cabana's is not what you would expect from the Ritz. In addition, the weather in July although sunny included a breeze that was outright cold. When we asked, the staff said that it was always like this in July. (Note to staff: It wasn't like that on the other side of the island,) I would go back to Maui again in a flash, I just wouldn't stay at the Ritz.

 
 
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