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Hotel Eleazar Novum, Hamburg,

Hotel Eleazar Novum

Star rating: 3.0 of 5
Bremer Reihe 12-14
Hamburg, 20099, DE
866-539-0036
Average Rating
3.3
Recommend
33%
3 Guest Reviews

from $95.00

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This rate first available on Sunday, Nov 29

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Review Details for Hotel Eleazar Novum:

  • 33% Recommend
  • 3.3 Average Rating
  • 3 Guest Reviews
Hotel Service
3.0
Hotel Condition
3.3
Room Comfort
3.0
Room Cleanliness
3.7

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Recommended

Reviewed by a hotels.com guest on December 27, 2008 Trip Type: Not Provided Review 1 of 1
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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right near train station

This hotel is down the street from the main train station. It is a fairly standard hotel-clean but not especially interesting as far as decor is concerned. On the wall soap dispenser in shower and above sink, etc. Hotel gives gummi bears on the bed on the first night of stay. Some staff is helpful, others are impatient and fairly harsh. On the day I checked out, I returned two hours later as I had forgotten my power adapter in a plug by the bed. I described it to the clerk who did not describe it or its location to the housekeeping staff, who failed to find it. I asked her if they checked the area I had specified, and despite standing in front of me the entire time she said yes, very definitively. As I had only one bag which I had looked through thoroughly already, I pushed and requested to check the room myself. I found it immediately. Beyond my annoyance at her insincerity, she was rude about the entire process and it reflected poorly on the hotel.

 
 
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