If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Shinjuku Washington Hotel, Tokyo,

Shinjuku Washington Hotel

Star rating: 3.0 of 5
3-2-9 Nishishinjuku
Shinjuku-ku
Tokyo, 160-0023, JP
866-539-0036
Average Rating
4.3
Recommend
93%
29 Guest Reviews

from $142.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

Select a Room & Rate Price Match Guarantee

Review Details for Shinjuku Washington Hotel:

  • 93% Recommend
  • 4.3 Average Rating
  • 29 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.3
Room Comfort
3.9
Room Cleanliness
4.5

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(29 ratings)
Average Rating 4.3 of 5
Business
(4 ratings)
Average Rating 3.8 of 5
Romance
(1 ratings)
Average Rating 5.0 of 5
Family
(12 ratings)
Average Rating 4.3 of 5
With Friends
(3 ratings)
Average Rating 4.3 of 5
All Others
(7 ratings)
Average Rating 4.6 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 2 Previous Previous
Trip Type: Romance Review 1 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 2 of 27
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great room and location for the money

The hotel is conveniently located. The rooms are small but clean. There was no safe in the room but valuables can be locked in at the front desk area. However, we simply left the laptop in the room and had no problems. The breakfast buffet was good and had a very reasonable price. The restaurant is on the top floor and provides a great view over the city. The elevators were a slight problem though. It takes sometimes a long time; especially in the morning during check-out hours and because several different tour groups all meet at the same time in the morning. The day of our check-out, we actually had to split, go on the elevator up in order to finally make it to the lobby.

 
Trip Type: Family Review 3 of 27
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
smallest room ever

We stayed in 4 hotels on this trip, super small rooms compared to others. Only in Tokyo!!

 
Trip Type: Family Review 4 of 27
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
"Convenient Stay"

The rooms were very small, which we had expected and rather claustrophobic with only one very small window. But there are numerous restaurants and a couple of 24 hour markets on site, so it was very convenient. We walked around quite a bit and the area felt very safe and pleasant.

 
Trip Type: Family Review 5 of 27
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
CONVENIENT LOCATION

EASY ACCESS TO EVERY TRASPORTATION, PRIVATE AND PUBLIC. EASY TO FIND THE HOTEL. 10 MINUTES WALK TO THE HOTEL FROM SHINJUKU TRAIN STATION ABOVE GROUND STREET OR UNDERGROUND WALKWAY WHICH IS EXCELLENT WHEN IT IS RAINY DAY. MANY DEPT.STORE AND RESTAURANTS IN AND AROUND SHINJUKU TRAIN STATION. TRY UNI QLO DISCOUNT STORE FOR BARGAIN. TRY 100 YEN BUS AROUND THE TOWN...CHEAP WAY AROUND THE TOWN.

 
Trip Type: Overnight Stay Review 7 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good Hotel

Good hotel, quite large so it will not be a very personal experience. Only disappointment is that there was no gym

 
Trip Type: Overnight Stay Review 8 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great hotel, small rooms but good price

the shinjuku area is a very good night life area, a lot of restaurants, and besides that the hotel itself have a lot of restaurants on site, the room is small but for me was perfect, i was in a very short trip with my wife and didn't spend too many hours in the room. good price, good service, the only con. is regarding the internet but as noticed is the same overall a few hotels offers free internet access, highly recommended.

 
Trip Type: Family Review 9 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great but one thing...

The hotel was great! It was very close to Shinjuku Station and department stores. The room was small but thats expected in Japan. The only negative thing I have to say is their elevator. You have to wait 10 min sometimes to get onto the elevator. And even if the elevator comes to your floor, its usually filled with people so you can't go in. I'm not sure why the problem occurs considering that there are six elevators in the hotel.

 
Trip Type: Not Provided Review 10 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 11 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great room for the money!

Very good hotel and in a good location for all forms of transportation.

 
Trip Type: Romance Review 12 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 13 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 14 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Excellent stay!

My brother and I are students, so on this trip, we had a limited budget - at the time, this hotel cost just as much as two spots in a hostel, but much better! The staff was super friendly and helpful with giving us directions, maps, etc. and the restaurants downstairs were great for when we didn't want to venture out to find food after a long day site-seeing. Likewise, our room was spotless, and for us anyway, we had plenty of space. They also provide amenities, such as toothbrushes, toothpaste, razors, etc. The metro station is not too far, maybe a 10-15 minute walk, depending which station, but a little far to trek your luggage if you decided to take the metro from the airport. However, the Limousine Bus to the airport is a wonderful service; we didn't mind paying the extra few bucks to have direct pick-up/drop-off.

 
Trip Type: Family Review 15 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great location, small rooms

Japan may be notorious for less than spacious rooms in even the most extravagant of hotels, but in my experience I had always considered that a bit exaggerated until I stayed at the Shinjuku Washington. The location was great, only a short stumble back from some of the best shopping, eats and karaoke in the city after a late night out, but when you can literally fall into bed from where you open the door to your room, you start thinking to yourself that you could use just a LITTLE more room than this. Luckily, we spent very little time in our rooms in any case, so purely as a place to recharge for the next day's outing the Shinjuku Washington was a satisfying experience.

 
 
Next Next Page 1 of 2 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.