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Empress Hotel, New Orleans, LA

Empress Hotel

Star rating: 1.0 of 5
1317 Ursulines Ave
New Orleans, LA, 70116
866-539-0036
Average Rating
1.7
Recommend
14%
7 Guest Reviews

from $56.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 30

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Review Details for Empress Hotel:

  • 14% Recommend
  • 1.7 Average Rating
  • 7 Guest Reviews
Hotel Service
2.1
Hotel Condition
1.7
Room Comfort
1.3
Room Cleanliness
2.0

Nothing is more important than the opinions of our guests.

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All Trip Types
(7 ratings)
Average Rating 1.7 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(1 ratings)
Average Rating 2.0 of 5
Family
(1 ratings)
Average Rating 2.0 of 5
With Friends
(1 ratings)
Average Rating 4.0 of 5
All Others
(4 ratings)
Average Rating 1.0 of 5

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Not Recommended

Reviewed by a hotels.com guest on July 27, 2009 Trip Type: Family Review 1 of 6
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Poor Service

I would not want anyone that I know to use this hotel. Service is bad and the hotel is like an old partly repaired drug house.

 

Not Recommended

Reviewed by a hotels.com guest on July 8, 2009 Trip Type: Not Provided Review 2 of 6
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (1)
No (0)
You get what you pay for!

The location is the best thing about the hotel, as it is only a couple of blocks from the French Quarter. The hotel staff was not friendly, and seemed disorganized. The room was small with the bed shoved against a wall. The bathroom was dirty when we arrived and we had to ask for towels and soap. The hotel overall seemed dingy, and the thing they don't advertise is their "weekly" renters. I won't stay here again. If the price seems to good to be true, it probably is!

 

Not Recommended

Reviewed by a hotels.com guest on February 22, 2009 Trip Type: Romance Review 3 of 6
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (4)
No (0)
Stay here only if you plan to be pissy drunk when come back to your room.

My room was a tiny with a regular(not extra long) bed with no headboard.We kept having to fix the bedframe. The floors and walls in my bathroom were oily with something. I had to ask for an extra towel to put on the bathroom floor. The towels and washclothes were just hameful. They charged 25 cents for ice. It was like staying in a flop house. I was on the first floor which was a big mistake. There was noise all night long. You have to leave your key everytime you leave. They enter your room to clean and give you no option to decline. I suspect that the Empress Hotel normally rents by the hour except during Mardi Gras.

 

Not Recommended

Reviewed by a hotels.com guest on May 7, 2008 Trip Type: Not Provided Review 4 of 6
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (7)
No (1)
Don't use this hotel or service

I asked for a room with 2 queen size beds, I got a room with 1 double size bed. I met a friend at this hotel, she traveled from Texas to New Orleans, I traveled from Georgia to New Orleans. Needless to say, we had no choice but to stay because of a convention. I will never use this hotel or service again.

 

Not Recommended

Reviewed by a hotels.com guest on February 6, 2008 Trip Type: Not Provided Review 5 of 6
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (3)
No (3)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on July 10, 2007 Trip Type: Not Provided Review 6 of 6
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (8)
No (1)
deplorable

The Empress Hotel should not be called a HOTEL because all it was was a small room with a small bathroom nothing more! My experience was terrible and I would never ever recommend anyone to go there!

 
 
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