Binion's Gambling Hall and Hotel

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I knew not to expect much, but...

I knew this was an older hotel, but decided to stay at Binion's since I was meeting others there, and was going to be staying in downtown Vegas. At my 3pm check-in, I was told that no rooms were available and to come back in 30 minutes. I came back to the counter at 3:20, and waited in line for over 30 minutes. There was 1 person working the check-in desk (and check-out, and phones, 1 person period). When I finally arrived at the desk, I questioned her about why they would have only 1 person working. She stated that the day prior she was at the desk for 5 1/2 hours straight without getting up to get a drink of water or use the bathroom. When I went up to my room, it wasn't even done! I immediately called down to the hotel operator and it rang 67 times before I hung up. Then I called the front desk, ringing 50 more times before the hotel operator picked up, transferred me back to the desk, which rang 10 times and then she answered. She offered to switch me to a new room. While I was trying to reach the front desk/hotel operator, the housekeeping crew came to the room, so I told the front desk not to worry about switching rooms, since who knew whether that one was ready anyway. As I was on the phone, housekeeping attempted to put the SAME blankets and bedspreads back on the beds. I told them NO! She said they just changed them the other day.. YUCK!! I know it's common to keep the bedspreads on the beds, but the blanket? Come on! I can say after they finished cleaning my room, I probably had the cleanest room in Vegas! They spent a total of 40 minutes cleaning up my room, because I kept pointing out areas they missed and made sure they actually cleaned things!! The worst part about this entire experience, when I asked the front desk for the manager, they told me the General Manager "Marcus" is off on the weekends. I asked for the manager on duty, she told me there ISN'T one! Well, with this information, it's NO WONDER that there were problems! I'm going to be fol

Old

IT is a good deal for the money but, I was up till about 430am 'typical vegas' only to be awaken by a phn call from front desk stating that there was a leak coming from my bath rooom to the room below and engineering would be up shortly to check the problem. They CUT a hole into the wall only to find it was not coming from our room. Then RETURNED to check if he left any tools behind...THEN sent housekeeping to clean the dust all within 1/2 hour. I JUST WANTED TO SLEEP WITH NO SAWS OR FRONT DESK PHN CALLS OR HOUSEKEEPING WAKING ME EVERY 10 MINUTES!!!> I was more upset that I wasnt offered a Meal or Drink or free play for the inconvienience. It is OLD and and needs a touchup BAD> but if you wanna stay cheap you get what you pay for.

NEED IMPROVEMENT

I ARRIVED AT NIGHT I STAYED 2NIGHTS NOT THE 3 DAYS,I CANCELLED THE LAST DAY AND BOOK AT BUFFELO BILLS AT PRIMM VALLEY. THE BINIONS WAS BAD I WOULD NOT RECOMEND THIS HOTEL NOT EVEN FOR FREE,THEY CHARGE ME ADDIONAL $50 FOR EACH ROOM I REALLY HATED THE HOTEL.THEY GAVE ME THE GHOST PART OF THE OLD PART OF THE HOTEL THE BELL HOP SAID HE DID NOT KNOW THIS PART OF THE HOTEL EXISTED.I WENT BACK TO THE FRONT DESK.I LEFT MY DAUGHTER IN THE OLD ROOM. SHE SCREAMED AND ASK ME TO PLEASE GET HER OUT OF THIS ROOM SOMETHING TOUCH HER.THE BELL HOP SENT US TO THE WRONG PART OF THE HOTEL.THEY CHANGE.

Only if it really matches your need

I was attending an event at this hotel/casino so it was the perfect location. I would not have stayed here otherwise and would not have stayed here with my wife who would not have found it acceptable. Rundown with various maintenance issues that you would not find in a first class property (window curtains that were difficult to close completely, missing tiles in the bathroom, stains). But for the money and the location for this trip, could not be beat.

Probably the last time I’ll stay here

This was my second stay at Binion’s and it will probably be my last. Overall, the hotel was comfortable. The shower head was broken and only provided a half of the pressure I would expect. Also, the Fremont Street Experience show woke me in the middle of the night from its music. The beds did not help my sleeping either. It is a good deal for the price. However, I would recommend spending a little more and upgrading.

Fire Alarm

Starting at 3:30am, the loud fire alarm went off as a false alarm, then continued to go off every hour or so, if I had a heart condition, I would be in trouble! The hotel manager wasnt available, but days later I spoke with him over the phone, he agreed to give me a free night, but it never came in the mail as he said it would. No sleep, no positive coments here!

Needs improvement

This hotel was totally not what I expected. I know Las vegas isn't about what your hotel looks like afterall, all you do is sleep in it. Well even then there were stains i'm assuming vomit all over the carpet, there was a broken ac unit leaking with a bucket catching the water and the only view outside of our room was dirt and GARBAGE! we didn't have to see tall buildings or all of las vegas but for goodness sakes clean the trash!! It is also very difficult to find where check in is located, we walked in assuming it would be across the street from the parking garage but it was way on the other end so we had to walk in with all our luggage through the entire casino! It was an overall bad experience, I would never stay here again and now I'm aware why the only picture of the hotel was only the neon lit sign above the hotel! I don't mean to totally bash on the hotel, but it was bad. I also stayed at the Imperial Palace for half the price of this hotel and omg it was amazing there!

You get what you pay for

It was what I expected and convenient for the event I was attending. But the property is definitely showing its age. Missing tiles in the bathroom, uncomfortable beds, curtains that take lots of work to get fully closed. Housekeeping was spotty with a trip to the front desk needed to replenish bathroom supplies that were missed during the daily cleaning. Also the fire alarm went off at one point and following the usual "we are investigating" announcement, nothing. Finally, needing to leave and with the elevators shut down, I walked down 20 flights. No wi-fi although at least on the high floor I was on, you could pick up pay wi-fi services from other nearby properties. I'd stay here again by myself but would not bring family here.

I should have stayed at the Gold Coast

I chose the Binions hotel because I thought it looked pretty decent online but when we arrived it was a nightmare. The parking lot was bad the A/C did not work at all and the area was terrible. The only really cool thing was the Freemont street shows.

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Poor Customer Service

Binion's employees lack customer service skills and are rude. The nicest employee I encountered was our housekeeper. If you do not mind taking a cold shower or listening to the A/C unit all night or the use of 1 elevator it seemed, then this is a great place to stay. The rooms could use a renovation. We had a nice piece of duct tape hilding the carpet down in front of the bathroom door. But for the reasonable price, what can you really expect?