Opus Hotel Montreal
- Recomendable
- 86%
desde US$192.00
Tarifa promedio más baja por noche
Tarifa disponible a partir del miércoles, nov 25
Detalle de reseñas para Opus Hotel Montreal:
- 86% Recomendable
- 4.4 Calificación promedio
- 49 Reseñas de los huéspedes
Nada es más importante que las opiniones de nuestros huéspedes.
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No Recomendado
Tipo de viaje: Family Reseña 1 de 7Would Not Return Money When Grandfather Was Sick
During my trip to Montreal, my grandfather became very ill, and I had to return home very quickly. I had to cancel the last two days of my stay, and was hoping that the Opus Hotel would return the cost of the two nights that I was unable to use. Unfortunately, they did not.
No Recomendado
Tipo de viaje: Special Event Reseña 2 de 7Loud party hotel
Don't stay here unless you're happy with a hotel determining when you can and can't go to sleep. Half the hotel's rooms are located above a courtyard housing a hotel club/bar which, at some point, had at least 400 guests partying hard, a DJ, and speakers pumping out teeth-shattering bass directly at us until 3:30 am. Called downstairs, asked why it was still going on so late (bars close at 3:00 am in Montreal), the guy goes, "Huh, that's weird" and hangs up. I'm not kidding. And by the way, I'm originally from Montreal; my first language is French, so it wasn't some miscommunication. The noise actually stopped at 5:00 am, after all, it takes time to clear out 400 people, and then it takes a very loud and talkative cleaning crew to pick up after them while dragging tables and chairs around. All very clearly audible, with windows closed and earplugs. Ah... the Opus earplugs. The hotel provides cute little "cubes" on bedside tables containing ear plugs, with packaging that reads something like "The Opus is located in a vibrant and lively neighborhood. Should outside activities disturb the peaceful environment of your room, use these earplugs". I had to laugh. No earplugs could block that level of noise out. The problem isn't the neighborhood; the problem is designing a hotel around a nightclub, and not doing anything to block the noise out. Had the Opus Montreal website clearly stated that half the rooms would be overlooking one of the city's most popular party location, I never, ever would have booked this hotel. There are too many good hotels in Montreal to go through this. This hotel is obviously more interested in alcohol revenues than in the peace and comfort of their guests. Overall, staff was rude, inconsiderate, and simply didn't care that it was absolutely impossible to sleep until 5:00 am. And, oh, yeah. I'm still paying for the room, right? No apologies, no comps, and it took a lot of work to get moved to a new room on the non-party side of the hotel
No Recomendado
Tipo de viaje: Family Reseña 3 de 7Beware if You Plan on Sleeping
While the Opus is aesthetically pleasing, with a great location--particularly in relation to the Jazz Festival, I could have slept better on the street with a blanket. There's a club in the hotel that plays earth shaking music until 3AM. Calls to move to a different room feel on deaf ears (they've been working there too long and can no longer hear anymore) and were completely unapologetic. The ear plugs that come with the room were not near enough to drown out the sound. If however, you like partying until 3AM (and I mean this with all sincerity), Opus is the perfect hotel. It's beautiful, comfortable beds and great restaurant and bar.
No Recomendado
Tipo de viaje: Romance Reseña 4 de 7Becareful which side your room is on- Loud
Our room was on the same side as the lounge/function area, which meant that each night in our room, so you were part of the party until it ended- usually around 3 am- so music, people talking outside. Very nice hotel - modern comfortable but when you go to hotel you plan on being able to go to bed before 3 am
No Recomendado
Tipo de viaje: With Friends Reseña 5 de 7One Bad Night or Is this Normal?
The air conditioner in my room did not work - so the engineer replaced the unit after testing - and the replacement did not work either. The desk response was immediate, the engineer worked fast and seemed competent - but without a fix I was uncomfortable. Then when I was trying to sleep all I could hear was the boombox like beat coming from the restaurant downstairs where they were having a wedding. That went on well after midnight. I called to ask if I was above a disco - and the desk offered to try to get the wedding to turn down the sound - but my night was ruined so why ruin theirs?
No Recomendado
Tipo de viaje: Romance Reseña 6 de 7Room Service was very poor
The hotel itself and front desk staff/concierge were wonderful. Our room was extremely nice as well. The room service attendants made the bed, changed towels and did general cleaning very well, but couldn't manage to leave the quantity of coffee (2 for each of us) we requested during our whole stay. They would also sometimes leave dirty coffee cups and wine glasses. Small thing but irritating to call Housekeeping each time we arrived back at our room. Overall though, the location was fantastic. Check out Prince Arthur for fantastic shops, cafes and general people watching opportunities. Would also highly recommend taking the Metro down to Old Montreal and prepare to spend the day. Wear comfortable shoes as you will walk, walk, walk!
No Recomendado
Tipo de viaje: Business Reseña 7 de 7Too Much Edge
Was assigned a 1st floor room overlooking the patio bar and listened to the thumping,pounding well into the night. No courtesy curtains-total exposure or total darkness-room lighting very poor-bathroom lighting terrible! Main restaurant closed for private party each night-bar/lounge also closed 1st night and uninhabitable the 2nd night due to unbearably loud stereo system playing rap-type noise! Location not close to shopping,etc. All employees encountered were very nice and courteous and generally helpful, however my sense was that since I was prepaid and booked through hotels.com that they were not obligated to do much for me.
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