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Queen Kapiolani Hotel, Honolulu, HI

Queen Kapiolani Hotel

Star rating: 2.0 of 5
150 Kapahulu Ave
Honolulu, HI, 96815
866-539-0036
Average Rating
3.6
Recommend
74%
129 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Queen Kapiolani Hotel:

  • 74% Recommend
  • 3.6 Average Rating
  • 129 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.0
Room Comfort
3.5
Room Cleanliness
3.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(129 ratings)
Average Rating 3.6 of 5
Business
(11 ratings)
Average Rating 2.9 of 5
Romance
(18 ratings)
Average Rating 3.4 of 5
Family
(26 ratings)
Average Rating 3.5 of 5
With Friends
(25 ratings)
Average Rating 3.6 of 5
All Others
(49 ratings)
Average Rating 3.8 of 5

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Next Next Page 1 of 7 Previous Previous
Trip Type: Romance Review 1 of 95
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Good oceanview room

Wonderful location very close to beach. Large room. Room very hot when we got there and took small a/c hours to cool off. Halls not air conditioned and hot. We had end unit and had 2 walls of windows w/great view. Hotel not fancy but comfortable. Convenient parking.

 
Trip Type: Romance Review 2 of 95
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 3 of 95
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Suprised by how convenient this place was, great for the money we spent

Great location right next to the beach, great staff. Although their restaurant was closed they gave us vouchers for dinner at their sister hotel nearby. Only setbacks was how early the pool closed and the expensive parking.

 
Trip Type: Romance Review 4 of 95
Overall Rating
4.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Clean!

if your going to hawaii your going to spend alot of money, dont waste money at a hotel. its clean thats all you should care about.

 
Trip Type: Special Event Review 5 of 95
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
"outstanding customer service"

During our recent stay, the air conditioner in our room wasn't working right. The maintenance personel came and determined the unit needed to be replaced but none was available at the time. With no delay we were quickly tranfered to another room in the upper level of the hotel which had a much better view and cooler.

 
Trip Type: Business Review 6 of 95
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Get the Ocean View Room...I got the Penthouse... WoW

The Ocean View is a must.... I got the whole upper corner of the hotel... Awesome...

 
Trip Type: Business Review 7 of 95
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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"Aloha spirit lives in heart of the employees"

It is far a few between to find a hotel in Waikiki where their employess is not tarnished by corporations and the ALOHA spirit lives within their smiles and customer service. The hotel is older, comfortable & clean. I would recommend this hotel, the Employees Hawaiian Hospitality is impecable. A room is a room those whom great you with warm smiles and eager assistance turns an ordinary room into paradise... Something that is slowly dimishing in Waikiki.....

 
Trip Type: Overnight Stay Review 8 of 95
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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close to the beach

I was surprised that such an affordable hotel was only a short block to the beach. The zoo animals did make some noise late into the night and early morning, since my room was on that side of the hotel. Good value for the money.

 
Trip Type: With Friends Review 9 of 95
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (3)
No (0)
Bed & Shower is all we needed

Front desk staff was very friendly and helpful. Hotel supplied beach towels are paper thin and not much larger than a hand towel. Beds were a little on the "hard" side. Yes the hotel is outdated but are you going to Hawaii to spend time in your hotel room or the beach? All I needed was a clean room and a shower and that's what I got. The beach was only a block away and Starbucks is on the corner as well as several ABC stores.

 
Trip Type: Family Review 10 of 95
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 95
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 12 of 95
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 13 of 95
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Nice Place..

Hotel had all the basic comforts. Not the fanciest, but nice environment and comfortable. Staff was friendly and helpful. I was happy with my stay.

 
Trip Type: Special Event Review 14 of 95
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Comfy!

It was very convenient. Near beach and zoo.

 
Trip Type: Family Review 15 of 95
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
good room for the money

I was placed in a 2 twin L shaped room (dark and tiny room) and since my son couldn't make the flight, I asked for a 1 bed room which they changed without any problems. Much better over looking the park and I could see the beach beyond. The staff especially the bell boys were very helpful and friendly. Beware that if you want to change hotels or leave early there isn't a refund so plan carefully.

 
 
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