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Super 8 Motel -Orlando/Near Universal, Orlando, FL

Super 8 Motel -Orlando/Near Universal

Star rating: 1.5 of 5
5900 American Way
Orlando, FL, 32819
866-539-0036
Average Rating
2.5
Recommend
42%
38 Guest Reviews

from $29.00

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This rate first available on Saturday, May 2

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Review Details for Super 8 Motel -Orlando/Near Universal:

  • 42% Recommend
  • 2.5 Average Rating
  • 38 Guest Reviews
Hotel Service
2.8
Hotel Condition
2.2
Room Comfort
2.6
Room Cleanliness
2.5

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All Trip Types
(38 ratings)
Average Rating 2.5 of 5
Business
(2 ratings)
Average Rating 2.5 of 5
Romance
(3 ratings)
Average Rating 2.0 of 5
Family
(10 ratings)
Average Rating 2.5 of 5
With Friends
(5 ratings)
Average Rating 2.8 of 5
All Others
(18 ratings)
Average Rating 2.6 of 5

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Not Recommended

Trip Type: Business Review 1 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Worst Hotel Ever

I can't believe I paid for a hotel this bad!!!! I have never in my life seen a hotel room with actual holes in the walls!!! Do not ever stay in this hotel!!!!! This is the first time I have ever given a negative review for a hotel I've booked through Hotels.com. There were several safety violations at this hotel: broken glass cover of firehoses, no smoke detector (just a hole in the wall with wires sticking out), broken railings on the second floor walkways taped together with electrical tape!!!!! The room had actual holes in the walls. The bathroom had mold growing on the walls and ceiling. There was no phone in the room. The carpet was black with mold and mildew. There were quarter size holes in the carpet. Do not stay at this hotel ever!

 

Not Recommended

Trip Type: Family Review 2 of 22
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Very Unclean

I have stayed at many inexpensive motels and have always been satisfied. This is the first time I have ever been truly disgusted with a room. It was filthy!! I dropped something on the floor and when I bent down to pick it up, I noticed that the bed had wrappers and garbage underneath it. The sink was filthy and there was a tootpaste cap stuck in the drain which indicates it had not been washed since the previous visitor. I kept my sandals on to shower because the tub was gross and there was no hot water! There are many other inexpensive motels in the area, I would strongly urge you to book a room somewhere else.

 

Not Recommended

Trip Type: With Friends Review 3 of 22
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Go across the street!!!

Location is OK, room is OK, typical super 8 motel, OK for the money...my problem was with the staff, inpatient, lazy and rude...continental breakfast was OK, but the toaster was broken...Strongly recommend the Days Inn on I-dr. just across the street, much better facilities, services and nicer staff...Sometimes even cheaper.......

 

Not Recommended

Trip Type: Not Provided Review 4 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Problems galore

It should of been an omen, when some shady looking person was on a phone leaning on the post under our rooms on the second floor. Don't know if he was the one yelling at a women calling her names between 1-5 am, but the security guard certainly didn't seem to be doing his job. Room was nothing to write home about. Employee at checkout didn't apologize and told us the manager was out of the country and his brother would be coming in at 3 pm. She refused to call him at our request. Then upon leaving it appeared that some drug deals were going on as we were leaving. Called Hotels.com to report our disatisfaction and they more than made up for Super 8's poor service.

 

Not Recommended

Trip Type: Not Provided Review 5 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Stay away

Our room was musty, and smelled of urine, the A/C did not help dissipate the odor. There was a group of loud, drunken people arguing in front of our room from 1- 5 in the morning, so much for the security guard. The front desk employee at check out stated the manager was out of town and she wouldn't call the assistant manager who was not coming in until 3 pm.

 

Not Recommended

Trip Type: Romance Review 6 of 22
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (3)
No (0)
Needs Improvement

Carpet was soaked from airconditioning. Fleas or No-Siems flying around Lobby check in. Took over 20 minutes for hot water in shower.

 

Not Recommended

Trip Type: Not Provided Review 7 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Needs Alot of improvement

Very dirty rooms their were roaches and beds were not made and carpets dirty so if you are going to go there do not consider this hotel for your stay if you want a refund you will never get it back comstumer satisfaction it is not in there reservations

 

Not Recommended

Trip Type: Not Provided Review 8 of 22
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (1)
No (0)
Needs improvement

Requested additional linens - never delivered. Found bugs in the room/bed.

 

Not Recommended

Trip Type: Not Provided Review 9 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (0)
Don't Waste Your Time

The pictures on the web cite is the best picture on the entire property. The rooms were smokey, the carpets were wet, and our keys had to be re programed twice. We watched someone get evicted from the hotel and there were a lot of loitering going on. I havn't even mentioned the fact that I had to call the front office for clean towels after sight seeing all day. The staff was very rude and seemed very reluctant to help us with the issues that we had. I would never stay at this slumtel or advise anyone else to. Not even if it were $1.00 a night!

 

Not Recommended

Trip Type: Not Provided Review 10 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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Horrible

This motel was disgusting. Seriously, our TV did not work, and the door was kind of broken, which made us be afraid someone was going to come in at night. Our keys stopped working, and the cleaning lady opened the door for us, which we though was ridiculous because what if it wasn't really our room? She had just let people into a room without knowing they really belonged there. Breakfast was not good at all, and parking was limited. I would not recommend it.

 

Not Recommended

Trip Type: Not Provided Review 11 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 12 of 22
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Needs Improvement

Hotel is not in good shape....Beds r very uncomfortable and the bathroom had mold on the ceiling

 

Not Recommended

Trip Type: Not Provided Review 13 of 22
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 14 of 22
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Bad Hotel

The room was dirty that I took off an left and when to another one. I guess when u find a cheap hotel thats what you gonna get..

 

Not Recommended

Trip Type: Romance Review 15 of 22
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
Was this review helpful?
Yes (3)
No (0)
complaint

The hotel had no heat. We had two beds so we took the bedspread and blanket and put on top of the other bed. We sleep in our clothes. Could not take a shower in the morning. Hotel said they would give us a check for ten dollars. Also the shower looked like it had black algue around the tub. It was not a good trip to Orlando.

 
 
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