Sheraton Vistana Resort-All Villa Resort in Lake Buena Vista

pleasantly surprised

good value & location

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Outstanding hotel

We stayed in a one room villa. Just right for the two of us. Included kitchen & washer/dryer. Everything was new and well maintained. Resort had 7 pools. Some had little bars and restaurants next to the pool. Zimmie's restaurant by the pool was a sports bar where my husband watched Sunday football. Only complaint was that the room could use some more soundproofing. Luckily, the next room was fairly quiet. Overall, very pleased with our stay.

Excellent

Outstanding Hotel, Location, Grounds and Amenities Excellent, Greeting and Service were 2nd to none

Wonderful Place, Great value for money

The rooms are wonderfully decorated and really spacious and confortable for a family. Main bedroom is huge! 3 televisions and a beautiful full kitchen!!

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Excellent Hotel

Hotels.com gave me a price that was less than half of what is usually charged for the room I got. It fit my family of 6 very comfortably. We could have had our entire vacation at that resort! The pools were great, and there was plenty of food available on site.

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Excellent room for the money!

I only have a few complaints I'd like to point out. 1) The check in process was a nightmare. You can't check in one minute early! Any questions you have for the entire stay need to be directed at the person who checked you in. You can't speak to anyone else. They'll keep referring you to the same person that checked you in even if that person is busy and the others are sitting around doing nothing! 2) The sheets were stained. Housekeeping rectified the problem immediately! 3) We paid for a coupon booklet when booking. They forgot to give it to us at check-in so we had to go back for it. Other than that, the condo we stayed in in the Lakes building was gorgeous, the room was spotless, we requested a crib and it was outside the room when we checked in. Housekeeping staff was wonderful! Make sure you take the phone off the hook immediately upon entering the room or you'll receive non-stop calls from the hotel to sell you a timeshare. Don't order delivery from anywhere other than on the hotel site or you'll have to go pick it up at the gate. There a numerous pools that are spotless and beautiful. Very conveniently located to Disney. Check out is early (10:00) and check in is late (4:00). Overall, it's definitely worth the money!!!

Outstanding Hotel

Great place to stay, clean environment, really close to Disney. Would recommend to all of my friends and family.

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Sheraton Vistana Courts

We were given a 2 bedroom townhouse and offered $50 off per day if we selected no-maid service- great price. There more than enough towels for my four night stay and complete laundry room. Second level did not have a television.

Satisfied with Accomodations

We were given a room in "Cascades" that had not been renovated. The decor was outdated, but bearable. The musty smell was bothersome, but we bought some Febreeze and it smelled better after a day or two. The room layout was great...we had a two bedroom villa and it accomodated my family of six very well. Very spacious and had everything that we needed.