Kyoto Hotel Okura

Great location and outstanding service

We have visited Kyoto 2-3 times a year for business in the last fifteen years and stayed in a few different 4-5 star hotels. We would rank this hotel on the top one or two - the best service and great location. The only downside is the cost of food at the hotel.

The only hotel I will stay when visiting Kyoto

I really enjoyed the hotel. The service is great, bilingual, friendly and people are always at your service. They don't accept tips but they do more than anyone working at an American hotel. The hotel is very roomy and close to convenient hot spots like the outdoor mall area and great eating establishments. Taxi cabs are always waiting so you can hop in one if you need to go far. We took the bus once too and the stop is about 5 min from the hotel. I definitely like this hotel and glad I found it. It was the only one available in Kyoto for the dates I needed. It's close to the train station too...like a 10-15min cab ride. You can also book tours at the info desk.

Great rooms and location

Great room and location. They charge extra for every little thing from tea on the room using water provided to use of the pool. Mgr refused to extend stay at the same price so we moved to ANA. Would recommend but book your entir stay at once to preserve a good price.

Great hotel

It's a very nice hotel, the rooms are big and very comfortable. Great location, right by a subway station and close to the shopping area.I would stay there again if I go to Kyoto.

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Outstanding Hotel

They quickly and easily upgraded us to a king bed room with no additional fees. Excellent service - our stay was a real treat.

Great Hotel, Fabulous Service

A beautiful hotel with excellent service. Upon arriving, they had automatically upgraded us to a corner suite without our asking. Room was beautiful and hotel was very nice. Concierge and other services were excellent; always available and happy to help. Location was good, though a little bit away from some of the main tourist attractions (we biked and it was fine). Only downside of the hotel was that there was a hefty charge to use the gym.

Outstanding hotel

First class service, room size just like in USA. Very close to shopping district, subway line on basement floor

Lovely hotel, great location

This is a very beautiful, modern hotel in an excellent location. Our room looked out at the river and foothills. We were walking distance from the castle and palace as well as many stores and restaurants. The subway and a large underground shopping mall are directly connected to the hotel. Service was excellent. The staff was completely attentive. Free internet in the lobby. If you want a family room (for four people) book early. We had to book two doubles for our family. They did not adjoin but were next door to one another.

Outstanding Hotel

Perfect location for the tourist. Top quality in every respect.

Simply Wonderful

The Kyoto Okura is an exceptionally fine hotel. The rooms are clean, comfortable, well appointed. The staff is energetic and helpful. The location is outstanding. For travelers, access to the hotel from the Kyoto train station is either via a cab ride of about 1100 yen, or the trip can be made in a single bus trip or by subway. The lobby of the hotel is calm, sedate, dark. Our room was one of the larger doubles, and it was split into two sections by a small wall filled with storage spaces. Outside of the sleeping area is a sitting area, with a couch, an easy chair and two desks. A free and very fast wired Internet connection was at one of the desks. The other desk has a very helpful socket that can accept British, European or American plugs. The bathroom is very well appointed as well: it has a large vanity, a walk-in shower and a large bathtub. There is a high definition television in both the sitting area and the bedroom area. The hotel has two concierges on duty during the busy hours. They are very well acquainted both with local restaurants and with the details of how to get to any place one might wish to visit. The local area has many restaurants within easy walking distance covering a broad range of price and type. There is a multi-block covered shopping area two blocks away, and the marvelous Pontocho, street of restaurants and bars, is also only a few minutes away on foot. Kyoto is a wonderful city to stay in, and the Hotel Okura is a great place to stay in Kyoto.

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High Quality Hotel in Very Good Location

My wife and I stayed at the Kyoto Hotel Okura for four nights in late March/early April 2009 and were very happy with our stay there. The hotel is very modern with nice rooms. The staff was great. Everyone was so helpful and they all spoke good English. As for the location, we thought it was very good. The central shopping and dining area starts just south of the hotel, about a 5-minute walk away. (The prime "main & main" interstection of Kawaramchi & shijo was about a 15 to 20-minute walk away straight down Kawaramachi). Plus from the hotel, you could easily walk to Pontocho Alley (which is parallel to Kawaramchi. The Gion district (Geisha Quarter and more shopping/dining) is on the other side of the river, another 5-10 minutes after you get to the prime shopping corner I mentioned, and also very walkable--we walked to/from Gion several times. By the way, there's also a subway station directly under the hotel. Anyway, we thought this location was infinitely better than the cluster of hotels around the train station where you can't walk to much at all. The Kyoto Hotel Okura is also the tallest building in the city with great views from the upper floors. There was a restaurant on the top floor where we had breakfast buffet a couple times. It wasn't cheap, but it wasn't outragous and it was good if you are in a hurry.

Beutiful Hotel in a great location

I would highly recommend this hotel to any kyoto tourist. It is beutiful, clean, and has superior service. The location is perfect. Buy the 500 yen bus pass and get on the bus right outside the hotel.