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Hotel Shangri La Santa Monica, Santa Monica, CA

Hotel Shangri La Santa Monica

Star rating: 4.0 of 5
1301 Ocean Ave
Santa Monica, CA, 90401
866-539-0036
Average Rating
3.9
Recommend
76%
17 Guest Reviews

from $305.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Hotel Shangri La Santa Monica:

  • 76% Recommend
  • 3.9 Average Rating
  • 17 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.3
Room Comfort
4.2
Room Cleanliness
4.6

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All Trip Types
(17 ratings)
Average Rating 3.9 of 5
Business
(7 ratings)
Average Rating 3.1 of 5
Romance
(3 ratings)
Average Rating 4.3 of 5
Family
(2 ratings)
Average Rating 3.5 of 5
With Friends
(3 ratings)
Average Rating 4.7 of 5
All Others
(2 ratings)
Average Rating 5.0 of 5

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Trip Type: With Friends Review 1 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Hotel Shangri La...Wish I could have stayed longer!

As an LA Native, I've driven by the Hotel Shangri La several times, and always wondered about the rooms, lay out, prices etc. The opportunity to experience all of the above presented itself when I had an out of town guest come in for the weekend, and I thought it would be a nice treat to stay closer to the beach, and walking distance from some great restaurants, 3rd St, bars, the pier. We stayed on the top floor, overlooking Ocean and the beach. Gorgeous room, gorgeous view. The best amenities. I didn't want to leave the room!

 
Trip Type: Business Review 2 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 3 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 4 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Treated me like a VIP

The hotel staff were amazing and made us feel like VIPs. I will definitely be staying there again. View of the beach, walked everywhere, shopping, eating etc. Very comfortable stay, not too big and pool area is nice

 
Trip Type: Rest and Recreation Review 5 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Loved it

my granddaughter and i loved the hotel. it is a primarily adult oriented hotel but children are certainly welcome. the concierge was fabulous and when i told her the rediculous itinerary i had worked out she gently guided us to something more doable and enjoyable. we had massages in our room and i can't tell you how wonderful that was. the staff was all pleasant. we sat by the pool and enjoyed the sun and a great hamburger. loved breakfast in the restaurant with open windows looking across to the park and the pacific. i would definitely return alone, with friends, with my grandchildren. thank you so much for a great stay.

 
Trip Type: With Friends Review 6 of 14
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel, great service, great deal (even if loud at night)

I loved the Hotel Shangri La Santa Monica. The staff is very friendly and will accomodate any special need you have (and we had a few strange ones. My friend and I got tattoos on Venice Beach, and later that night needed saran wrap and tape. We called the front desk and, within minutes, no questions asked, a bell boy was standing at our door with a big box of saran wrap and tape!). The pool is nice, although it gets a little crowded on the weekend, and finding a chair near the pool can be a challenge. The hotel is minutes from Santa Monica Pier (you can see the Pier from the hotel), and right across the street form the beach. The only thing I wish I had known before booking this hotel is that its pool bar plays very loud DJ music until about midnight every night. If you need to get to bed early, forget it. The sound of the music and the voices by the pool carries up into your room as if the party was right in your bathroom. Other than that, everything was great about this hotel.

 
Trip Type: Business Review 7 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great location

Great location, clean room, friendly staff. What else do you need? Oh, yes: A huge, comfortable pool area with a great design.

 
Trip Type: Romance Review 8 of 14
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautifully rennovated luxury hotel by the beach

My wife and I stayed at this hotel on our wedding night. When we arrived the front desk staff was very friendly and we were checked in promptly. The lobby was beautifully decorated and the recent renovations were very nice (though we've never seen the hotel before). Our one-bedroom suite was very clean, comfortable, and ready for our arrival. I was, however, expecting a better ocean view. The desk clerk said our room had an ocean view but we were on the side of the building so you had to look out the window at an angle to see part of the ocean. Most of our view was just the building across the street. The bedroom itself was very comfortable and the bed was one of the most comfortable beds we have ever slept on (we wished we could take it home with us). The only major problem was the bathroom. Although clean, there was a slight leak in the shower head fixture which caused water to drip onto the floor and flooded the bathroom a little bit. Also, the design of the bathrooms does not include a shower curtain or door and so even in the absence of a plumbing issue water is sure to splash all over the place and get anything in the vicinity wet. I know they're going for an ultra-modern feel but a stylish glass door (or shield) would be a good addition. Overall, we enjoyed our stay and the location and would give it another chance.

 
Trip Type: Family Review 9 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 10 of 14
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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will figure it out

I loved the hotel shangri la. The only problem was that construction was still a factor and the staff has not gotten acquainted to existing as a Four star experience. Everything we requested from advil to an ironing board was either unavailable or slow to arrive. Besides that, which wasn't a major impedance, the hotel was gorgeous, the room exceeded expectation, and the week was a fun one

 
Trip Type: Business Review 11 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautiful and Professional

Refuse to stay anywhere else. The hotel will be completed with renovations after April '09 and I can't wait to go back to get the full experience of the Shangri-La.

 
Trip Type: With Friends Review 12 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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room comfort

room was small but extremely well laid-out. bathroom "windowed wall" was ridiculous in terms of privacy -- we had to tape paper up in order to feel comfortable.

 
Trip Type: Business Review 13 of 14
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Good hotel will likely be great once renovations are completed

The hotel has great bones and once the renovations are done the hotel will be amazing. Staff was very helpful.

 
Trip Type: Romance Review 14 of 14
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Oustanding Hotel

The hotel is in a good location. It is close to the pier and the third street promenade. The hotel was recently remodeled. The rooms are very nice and modern. The shower we had was beautiful. It was a glass enclosure. The hotel workers are extremely helpful. The bed had a nice down comforter and nice thick towels.

 
 
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