Se San Diego

Hated my stay

The hotel itself are nice and the rooms are awesome. But the night we went there was a major private party at the pool which rendered it useless to hotel guests. The amount of people, noise and the type of people (douchebags) that where there was offensive. The staff did nothing to alleviate our dissatisfaction. Furthermore, the Gaslamp District is an overrated tourist trap.

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rave party!

when we visited this "hotel" it coincided with an open pool party the hotel put on with a cover charge for non hotel guests. the party consisted of a bunch of low-life 21 year old kids with tattoos all over their bodies wearing hardly anything and drinking to get drunk. there was a dj with extremely loud music and go-go girls on stage dancing in bikinis with fur boots. i felt like i was at a fraternity/sorority party. if you wanted to lay out by the pool, forget it. not that day. the day before we were able to use the pool, but the "kids" that this hotel attracts were getting drunk, falling all over the place, and making out in the pool with each other. not a real classy place. the hotel is beautiful but the clientele and atmosphere is not what we expected or portrayed by the description. it was so loud that we couldn't sleep until the music stopped saturday night about 2 am. so the next day we were groggy and couldn't enjoy the rest of our vacation. next time we will stay out of the city where it is quieter and drive into downtown when we want. there is nothing i guess that the hotel can say or do to change the fact that we were obviously inconvenienced by not being able to lay out by the pool and sleep comfortably in a relatively low noise environment and thus ruining our mini vacation the following day.

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Expensive!

Room could be cleaner for the price. Everything was dusty. Only surface cleaning seems to be done. Flowers on the windowcill can be pretty, but only if they are clean and not all dusty.

Great for the young and trendy!

I need to vent:The hotel is beautiful and in immaculate condition, the room was nice, bed comfortable,very minimalist decor. But the problem with the hotel is it seems to revolve around its trendy lounge/ night club area. I spent on very sleepless night here, weekdays maybe better. I was on the 14 floor and could feel the vibrations from the music down stair, and through the wee hours of the morning could hear intoxicated people in the hall way slamming there, until around 3.30am. Service is slow 25 minutes to check in, two hours for them to deliver my bags from down stairs. If your young and in the party mood this is the place for you. If you’re a family , or past your 30's you may want to stay somewhere else. 8.00am in the mornimg they still had dance music blasting in the lobby, and outside the hotel.

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Beautiful Hotel, Service Lacking

The Se San Diego is a gorgeous hotel with amazing facilities, but the overall service was lacking. The hourly employees went above & beyond to give great guest service, but there seemed to be a breakdown in communication between the security associated with the club located next to the pool & the management/servers. We reserved two couches in the lounge and some of our friends were not allowed to enter the club & they were on our guest list. I would think for a $800+ bar bill & only receiving 2 1 liter bottles of alcohol, they could have at least let in our group. As a group, we had over 20 rooms reserved & for the money we spent, we were disappointed in the way our group was treated.

Uncomfortable

Small room. No luggage rack. No ice w/o room service. Few drawers for clothes. High parking fees. Great location

"If you like house music blasting into your hotel room"

While Se San Diego has chic design appeal, the scene and the service made the stay very unpleasant. Once we arrived to our room we were then informed that there was a pool party going on and that the music would be loud for a short while. No problem, until we realized the music was to last until the wee hours of the night. Room service was extremely slow. When ordering room service coffee in the morning the response was, “Well, is your coffee pot not working?” The staff is basically clueless about how the hotel operates. We could not get a confirmed or straight answer out of anyone. Whenever we had a question a phone call had to be made to get a correct answer. In the end we were compensated a complementary night in the future, as if we ever intended on returning to this hotel. This is a hotel that you go to for poolside drinks to pretend you’re on Miami Spring Break.

Cannot recommend it

The neighborhood was marginal. The room design (ours anyway) was uncomfortable: specifically, no desk space (TV covering most of the surface) and frosted glass sliding door into bathroom (OK if you like watching your spouse heeding the call of nature). The staff were extremely nice, but they are stuck with the building's location and design.

Disappointing

This is supposed to be the new ultra-chic downtown ultra-luxe hotel, but what I found was a very mundane room, and a lot of problems. Staff was very friendly, but got many things wrong (such as my name). Had to request my folio emailed to me 4 times before it was sent. I made a suggestion for improving service, and was brushed off by the customer service staff. There's nothing wrong with this hotel, it's just that there's nothing particularly right with it either. I wouldn't pay a premium to stay here as opposed to one of the other chic downtown hotels.

Would not recommend this hotel for many reasons...

This is a very beautiful hotel. But, there are several reasons why I would not recommend staying here. First, valet parking was ridiculously high. We had a rental car and ended up finding a cheaper spot to park. Second, on the second day we were there, our room was not cleaned and we were forced to wait in the lobby for 15 minutes (this was in the late afternoon when you would expect to come back to a clean room). Third, our telephone did not work. I asked the hotel staff to fix it and while they were pleasant about it, nothing got fixed. Fourth, the room was a lot smaller than expected. It also seemed as though the hotel staff was inconsistent about who they catered to. For example, we were waiting in the lobby for our room to get cleaned, and everyone in the lobby but us got served with water. As I stated earlier, this is a gorgeous hotel but I would not stay here again...