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Westgate Hotel, San Diego, CA

Westgate Hotel

Star rating: 4.0 of 5
1055 Second Ave
San Diego, CA, 92101
866-539-0036
Average Rating
4.7
Recommend
91%
46 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Westgate Hotel:

  • 91% Recommend
  • 4.7 Average Rating
  • 46 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.6
Room Comfort
4.7
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(46 ratings)
Average Rating 4.7 of 5
Business
(16 ratings)
Average Rating 4.8 of 5
Romance
(10 ratings)
Average Rating 4.5 of 5
Family
(4 ratings)
Average Rating 5.0 of 5
With Friends
(7 ratings)
Average Rating 4.4 of 5
All Others
(9 ratings)
Average Rating 4.9 of 5

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Not Recommended

Trip Type: Romance Review 1 of 4
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
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Older hotel with good service, somewhat lacking in amenities

Suggestions: equip the rooms with coffee makers, make the shower heads higher (I'm 5'5" and I had to duck to get under it). Get wireless internet in the rooms or supply the cable for your internet service; the only option for guests is to buy a cable ($8) or bring their own. The room itself was nice and the bed was comfortable, with good linens and good pillows.

 

Not Recommended

Trip Type: With Friends Review 2 of 4
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
5.0
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Beautiful hotel, large rooms but leaves alot to be desired

The hotel was very beautiful with large rooms and great location. However, upon arrival was told there was no more parking for hotel guests but could park 2 blocks away at a public garage. I was told if I saved my parking reciept the hotel would reimburse me. Upon checkout I presented the ticket stub for parking in the public lot and was told it was the wrong receipt and the hotel would not accept it for reimbursement and I had prepaid through hotels.com so the issue of the refund would have to be taken up with hotels.com I explained it was the only receipt I was given and the parking attendant was off duty and the booth closed when I left the garage. The hotel manager was less than helpful saying there was nothing she could do. After parking my car and carrying my luggage two blocks in the heat to the hotel in downtown San Diego, I found the air conditioner in my room was not operating properly, because the thermostant needed to be replaced. It took sometime for engineering to respond as I sat waiting to shower in a hot misrable room (because of the tempetature).

 

Not Recommended

Trip Type: Business Review 3 of 4
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Great room for the money

I found a deal for the westage hotel, and for the money I spent it was well worth it. The lobby area is beautiful, and the restaurant is just as nice. There are some very nice paintings and tapestries throughout both. My room had a faint smell of mold, I don't think my comforter had been washed for awhile! And the waitress who served me breakfast in the first floor restaurant was incredibly rude. She was French, but I expect that in Paris, not in San Diego...

 

Not Recommended

Trip Type: Romance Review 4 of 4
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
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a serendipidous turn of disgust

this hotel was neither here nor there, it was as though i had lept into an alternate dimension in which rudeness and ill temperment are as commonplace as ipods and windows media center notebook pc's. i for one am more of a stickler for classic conventionality and warm heartedness. i feel as though i was treated unjustly and with little or no regard for my feelings and the terms of my agreement here on hotels.com i emplore you to change the way you do business. -thank you-

 
 
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