Arizona Biltmore

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fascinating architecture

Like staying in a museum. Very elegant old school place. Like stepping back in time. Rooms are enormous.

could have been better

I've stayed at a few of the Waldorf-Astoria properties and was excited to stay at here and experience "The Biltmore" reputation. When we checked into our room we found a layer of dust on everything, down to the food in the mini bar, cigarette buds on our balcony and placed next to the service elevators. When I called down to change rooms the gentleman while very polite asked if he could locate another room and call back in "no more than 5 min." 35 minutes went by before a call back and after all the time he we moved 1 floor. A bellman was going to meet us at our new room with keys after waiting at the new room for 10 minutes I finally went to the desk and retrieved my new keys at this point we've wasted almost an hour just to put our bags down and relax. The service from the lovely young lady at the pool was great and made up for the mess at check in.However, the pool was out of towels and we were told to wait 30 minutes for new ones, yet not 30 yards away at another entrance to the pool there were stacks of towels that none of the staff offered any of the guests. I should add this was during off season the resort was very quiet.

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Affordable Luxury

My upgraded resort room was lovely and footsteps away from the Catalina Pool. I took full advantage of the $28 resort fee by swimming laps and following the tiled designs on the pool bottom to the fountain at the shallow end. The rooms are nicely appointed and furnished.

Excellent hotel

But to be considered a trul luxury location they will need to face up to a major expenditure to upgrade the bathrooms and bedroom furniture.

Lovely hotel, great staff, amazing value!

My wife returned from her stay, raving about this place. "The fastest room service ever" were her first words, she loved the room, the staff were consistently helpful went out of their way to be sure she had what she wanted, and she concluded with the highest praise: "I would take your mother here!" Now _that's_ satisfied!

Ahhh the Biltmore

The Biltmore's reputation is one of high end and high class; however, the carpet in our room was stained and the furtniture and carpet in the lobby were pretty dingy and dirty. But, ignore that and you'll get lost in the beauty of the property!

Outstanding Hotel

Great hotel for a Mother and Daughter weekend. I wish I could take the white marble bathroom home! Pool was wonderful and room service delivered promptly.

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Beautiful Hotel

Loved the hotel and pool. My son loved the waterslide and the staff was very friendly. The grounds are large so be prepared for a lot of walking.