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Aspen Mountain Lodge, Aspen, CO

Aspen Mountain Lodge

Star rating: 2.5 of 5
311 W Main St
Aspen, CO, 81611
866-539-0036
Average Rating
4.3
Recommend
86%
21 Guest Reviews

from $99.00

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This rate first available on Tuesday, Dec 1

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Review Details for Aspen Mountain Lodge:

  • 86% Recommend
  • 4.3 Average Rating
  • 21 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.1
Room Comfort
4.1
Room Cleanliness
4.3

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All Trip Types
(21 ratings)
Average Rating 4.3 of 5
Business
(3 ratings)
Average Rating 4.0 of 5
Romance
(5 ratings)
Average Rating 4.2 of 5
Family
(1 ratings)
Average Rating 4.0 of 5
With Friends
(1 ratings)
Average Rating 5.0 of 5
All Others
(11 ratings)
Average Rating 4.4 of 5

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Not Recommended

Reviewed by a hotels.com guest on August 10, 2009 Trip Type: Business Review 1 of 3
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Decent

Not the friendliest of staff... for the money it was fine, I mean we are talking Aspen prices anyway!

 

Not Recommended

Reviewed by a hotels.com guest on July 2, 2009 Trip Type: Overnight Stay Review 2 of 3
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Water on Bathroom floor

The hotel was acceptable, except there was water leaking from the toilet on to the bathroom floor and the room smelled musty from the leak.

 

Not Recommended

Reviewed by Ann from Denver on September 5, 2007 Trip Type: Romance Review 3 of 3
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Needs great improvement, especially in the customer service department!

Says it has parking, but it's limited. So more than likely you will need to park on the street which is a total hassle. Also, check-in is stated to be at 4 pm. Thought we discovered after conversations with other hotel guests, that they were allowed (numerous guests) to check in anywhere from 2 pm on. However, Lyon (I think was his name) wouldn't let us check in until 4 pm and was quite rude about it. Knowing we were going to the Aspen Jazz concert, we were subjected to hang around for 2 hrs+, miss part of the show and go there late since they lock the doors at 11 pm or something and you have to have a key to access the building. Seems like for the size of the lodge and the fact that you have to be out at 11 am, would give ample time to clean rooms, and even those weren't all that clean (hairs in the tub, ewww). The later desk clerk was nice and more accommodating, even though by that time we were already late to the festival. It was not an overall good experience there.

 
 
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