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Mercure London Gatwick Hotel, Horley,

Mercure London Gatwick Hotel

Star rating: 4.0 of 5
Povey Cross Road
Horley, RH6 0BE, GB
866-539-0036
Average Rating
3.8
Recommend
83%
29 Guest Reviews

from $71.00

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This rate first available on Thursday, Dec 10

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Review Details for Mercure London Gatwick Hotel:

  • 83% Recommend
  • 3.8 Average Rating
  • 29 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.6
Room Comfort
3.6
Room Cleanliness
4.1

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All Trip Types
(29 ratings)
Average Rating 3.8 of 5
Business
(2 ratings)
Average Rating 4.0 of 5
Romance
(2 ratings)
Average Rating 4.0 of 5
Family
(3 ratings)
Average Rating 4.3 of 5
With Friends
(2 ratings)
Average Rating 4.5 of 5
All Others
(20 ratings)
Average Rating 3.6 of 5

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Recommended

Reviewed by a hotels.com guest on August 30, 2009 Trip Type: Overnight Stay Review 1 of 24
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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GREAT ROOM FOR THE MONEY

THE ROOM WAS WELL WORTH THE PRICE

 

Recommended

Reviewed by a hotels.com guest on August 2, 2009 Trip Type: Not Provided Review 2 of 24
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Just ok, only for airport

Everything was OK with hotel except the beds were awful. Springs and buttons poking did not make it very comfortable. Only stayed for location near airport. Shuttle was nice and food was decent too.

 

Recommended

Reviewed by a hotels.com guest on July 10, 2009 Trip Type: Romance Review 3 of 24
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Good for money and location.

Certainly not a vacation destination, but it served its purpose for a 1-night stay.

 

Recommended

Reviewed by a hotels.com guest on July 6, 2009 Trip Type: Not Provided Review 4 of 24
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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ok for an overnight stay near the airport

hotel was ok. it served its purpose. i thought the halls smelled weird, but then i got used to it. nothing terrible...the staff was nice and a shuttle runs regularly to take you to the airport. can't imagine staying here if you don't need to be right near the airport

 

Recommended

Reviewed by a hotels.com guest on June 29, 2009 Trip Type: Family Review 5 of 24
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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convenient,

Great value, easy connect to airport. Overnight parking not included and a little pricey.

 

Recommended

Reviewed by wendy h from orange park on June 15, 2009 Trip Type: Family Review 6 of 24
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Needs improvement

As a 4-Star hotel,they need to replace some things in the room i.e.Faucets. Room was very clean.Close to the airport.Was very disappointed when we had to pay to park for the night,especially as the car-park was very full.Unless you wanted to park a long way away with the long-term parking. Considering the tariff we saw we paid a great price. Expected a bit more for a 4-star hotel.

 

Recommended

Reviewed by a hotels.com guest on June 9, 2009 Trip Type: Romance Review 7 of 24
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Good location, Shuttle

The hotel was nice. Rooms were dated, but large and clean. The bed wasn't too comfortable but we were only there one night. I chose it because it had an airport shuttle, which is apparently shared with other area hotels. It was 3 pounds per person each way, but the drivers accepted euros (and I'm guessing dollars) at an exchange rate that seems to be up to the driver.

 

Recommended

Reviewed by Michael L from Lake Wales on June 8, 2009 Trip Type: With Friends Review 8 of 24
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Nice room, great service

The hotel was very clean and the staff very friendly and helpful. A bus runs every 15 minutes from the Gatwick Airport to the hotel, so it is easy to get to the airport for flights or to catch a train.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2009 Trip Type: Overnight Stay Review 9 of 24
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 4, 2009 Trip Type: Overnight Stay Review 10 of 24
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on April 4, 2009 Trip Type: Family Review 11 of 24
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Reasonable value

Clean room and met standards for hotels that Americans expect. Food in restaurant a bit overpriced. Convenient to airport and reasonable value.

 

Recommended

Reviewed by a hotels.com guest on March 19, 2009 Trip Type: Overnight Stay Review 12 of 24
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 24, 2008 Trip Type: Business Review 13 of 24
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Nice hotel, good service.

Nice hotel. Easy shuttle service from the airport for 3 pounds. Quality people to serve you. Good experience.

 

Recommended

Reviewed by a hotels.com guest on October 5, 2008 Trip Type: Business Review 14 of 24
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)
Cheap, but not so close

Site says very close to airport, but have to take a bus/taxi to get there. For the price, not a bad hotel.

 

Recommended

Reviewed by a hotels.com guest on August 19, 2008 Trip Type: Overnight Stay Review 15 of 24
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
3.0
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Needs improvement

It was a nice hotel but the reason for the lower rating was due to there still being a smell of smoke in the rooms. I don't know if they are still allowed to smoke in the rooms or if it is just recent that that was changed but my room smelt of ciggy smoke and i am not a fan. The A/C was not very good either.

 
 
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