Wyndham Miami Hotel

Never again at a Wyndham

The alarm clock design is beyond pathetic. The time was wrong nor can it be adjusted without removing the back cover. This requires having a phillips head screwdriver. No help from the front desk either. No working clock is pretty bad for a hotel. Also must have been near a truck depot. All night long sound of trucks backing up. Impossible to sleep.

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DO NOT STAY HERE

I booked a non smoking and when I checked in it smelled horrible. They told me there was nothing they could do unless I paid an additional $25 per night to upgrade to what they call the PURE room which has an air filtration system. Apart from this, Room Service food was HORRIBLE! This hotel is not a good choice. Very many options within a one mile radius for the same price. Rooms look nice but everything else is horrible.

death hotel

igot knocked in the head by a return air filter grill in my room that wasnt shut properly and the hotel was so consideret that they took two days of parking off my bill i had a knot on my head

Nice, but overpriced

If you are looking for a hotel that is convenient to the Miami airport, the Wyndham fits the bill. Unfortunately, the cost of the meals (breakfast and dinner) in addition to the pricy room rate made it a pretty expensive layover. I was able to get a hotel that was equally convenient and comfortable at about one third the price on my return trip.

Needs improvement in services

It was clean. But they didn't had toilet paper in our room and when we ask for some. they took more than and hour to bring us tissue paper because they run out toilet paper. the parking fee i think is to expensive.

More expensive than it seems

We rested up at the Wyndham for a day after a four day cruise. Called ahead to ask if we could leave our extra luggage there for the duration of the cruise. No problem, they said. They didn't mention the $2 per bag per day storage rate that ended up costing $24 for three bags. They also charge the most we ever paid for internet access and charged us a bunch to park our car. The room itself had wonderful beds and matresses. The TV had only a handful of free commercial channels, but lots that you could PAY EXTRA for. Surprise, surprise! There was water dripping from a vent in the ceiling onto the floor. We called about this just before we were set to leave for the day and when we returned, we saw that the problem had been addressed. The members of the staff we encountered were extremely professional and helpful, even to the point of remembering our names.

terrible service and noisy

The hotel is starting to show its age - worn wallpaper, worn carpet etc. It is in an industrial area of rental car lots and warehouses and adjoins the tri- rail yard, which was below my window. Trains blowing horns and bells kept me awake all night. Check in required a 35 minute wait in line as only two positions were available, in spite of a cruise staying there for the night. Restaurant is terrible, few food choices (I am critically allergic to seafood), my medium rare steak came out well done with the potato and vegetable, stone cold. The meat was redone, the cold sides remained, the waiter service was atrocious. Wyndham's parent company needs to inspect and repair the facility and retrain the hotel staff - it is a black eye on theiir corporate reputation.

Middle of the road

I asked for a non-smoking room, but when I arrived in the room after dinner, there was a very strong odor of cigarette smoke. I didn't notice it at first, so maybe it was in the ventilation system. They did provide me with another room.

Very Nice Hotel

Being that there are no restaurants close to the hotel, you are a captive audience. The hotel restaurant was very prisey. I would not recomend this hotel with a family to stay at.

Good hotel, make sure you have your reservation in before you attempt to check in..

I made the reservation after a cancellation of a flight for my parents. 3 hours after I made the booking their name was not in the system yet, my parents had to wait almost 2 hours to check into their hotel room, finally seeing their room at midnight! Front desk did not want to borrow them a phone to call me, since I had more information..I thought that was ridiculous. They told my parents to buy a phone card, knowing that when mom went to check it was long closed... It made the process evenmore frustrating..There was no need for all of this..overall the hotel was clean and provided free shuttle service to the airport..

Great hotel if you are only there to catch your next flight!

Hotel room is large and modernized! The staff is extremely amicable and the restaurant is excellent. It would be a fantastic bargain if it were not so isolated. There is no neighborhood that you can even walk to and wherever you want to go, you must take a taxi which is at least $10.00/trip. There is a small shopping area in close proximity for any necessities one may have forgotten, however, there and back will cost you at least $20.00. The Shuttle should be able to take you to the shopping area but it does not! However, if it is a layover that you desire, then this hotel is great!!!!!

Too pricy and bad service.

There rooms were too pricy and didn't even include free WiFi in your room. Staff were nice but not very helpful or knowledgeable when needed. Room service was ok. Food not all that great. Great location for airport but nothing else surrounding it. Thin walls and can hear everything. Although, beds were very comfortable.

Parking Lot. Yech.

Strange how a hotel with a nice golf course, nice rooms, nice interior overall, etc., could have such a confusing and ugly parking lot; one that changed codes everyday (and you had to ask the attendant for that code everyday -- weird) Because of this, the price was not justified