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Hilton London Gatwick Airport, Gatwick,

Hilton London Gatwick Airport

Star rating: 4.0 of 5
South Terminal, West Sussex
Gatwick, RH6 OLL, GB
866-539-0036
Average Rating
3.8
Recommend
80%
25 Guest Reviews

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Review Details for Hilton London Gatwick Airport:

  • 80% Recommend
  • 3.8 Average Rating
  • 25 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.7
Room Comfort
4.0
Room Cleanliness
4.0

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All Trip Types
(25 ratings)
Average Rating 3.8 of 5
Business
(2 ratings)
Average Rating 4.5 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(7 ratings)
Average Rating 2.6 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(16 ratings)
Average Rating 4.2 of 5

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Recommended

Reviewed by a hotels.com guest on September 18, 2009 Trip Type: Special Event Review 1 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Needs improvement

It is the only hotel on the airport complex, therefore can show 4 star rating, and higher pricing. However, in my opinion, the current state of the hotel and restaurants are not 4 star rated. I ate in the only restaurant, and made a comment that the food was not 4 star rated. Service was good, but perhaps a better selection of food is necessary. I always stay there before international flights, so have watched the hotel over many years. It needs attention.

 

Recommended

Reviewed by a hotels.com guest from manlius on September 2, 2009 Trip Type: Family Review 2 of 20
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Issues

Very convenient location. Bathroom needed some upkeeping care. The front desk had more than 6 hours to get a roll away bed set up. It was not completed until after 1 AM, having retrned to the room. I was disapponted in the Hilton experience.

 

Recommended

Reviewed by a hotels.com guest on July 22, 2009 Trip Type: Special Event Review 3 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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London Gatwick Airport Hotel

Always a pleasure to stay there; Makes checking in so much easier. The new restaurant is MUCH better for the traveler. However the value and price of the hotel is still very expensive - but then it is located in the airport.

 

Recommended

Reviewed by a hotels.com guest on July 20, 2009 Trip Type: Business Review 4 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 13, 2009 Trip Type: Business Review 5 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 16, 2009 Trip Type: Overnight Stay Review 6 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Convenient

Convenient for the London train and walk into the South Terminal for an early check-in.

 

Recommended

Reviewed by a hotels.com guest on April 30, 2009 Trip Type: Overnight Stay Review 7 of 20
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on April 23, 2009 Trip Type: Family Review 8 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 21, 2008 Trip Type: Overnight Stay Review 9 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 26, 2007 Trip Type: Overnight Stay Review 10 of 20
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Yes (1)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on September 5, 2007 Trip Type: Overnight Stay Review 11 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 24, 2007 Trip Type: Overnight Stay Review 12 of 20
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by bob from mississippi on July 13, 2007 Trip Type: Overnight Stay Review 13 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on June 21, 2007 Trip Type: Family Review 14 of 20
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by Pearl from California on June 16, 2007 Trip Type: Overnight Stay Review 15 of 20
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Convient for overnight stay at Gatwick

The Firealarms rang several times during the night. Once we were told all was ok, later we had to leave the Hotel and sit out in rain. Then...when we re-entered....they kept ringing. Did not get much sleep.

 
 
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