Legacy Golf Resort
- Recommend
- 84%
from $118.00
Lowest avg. nightly rate
This rate first available on Thursday, Dec 10
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Review Details for Legacy Golf Resort:
- 84% Recommend
- 4.3 Average Rating
- 57 Guest Reviews
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- All (57)
- Recommended (48)
- Not Recommended (9)
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Not Recommended
Trip Type: Overnight Stay Review 1 of 9Terrible service
Reserved and paid for room online. Checked in at midnight. I put "See ID" on the back of all my credit cards. They refused to take a credit card if I didn't sign the back of it. I offered to sign any paper to compare signatures. Not acceptable. Just purchased new vehicle, didn't know license plate. Told go out and get it. No parking available within 40 cars single file due to "friends of guests". Yet we were required to have a sticker in the car for parking. They offered to get security but would take time. We left at 4:15 to get to the airport. They wanted us to pay again as their computer had no record yet of it being paid online. They said payment was on a different system and they couldn't access until in the morning. We refused to pay again. They said they would pull records in the morning, if not there would charge card. We have yet to see if we have been double billed.
Not Recommended
Trip Type: Family Review 2 of 9Don't visit the pool
When we arrived the hotel staff was great, after that we never saw that staff again at the front desk and the ones we did encounter were rude and one was the supervisor. The cleaning crew were very nice friendly and did a wonderful job. Totally met expectations. DO NOT GO TO THE POOL THERE. I went there for only 1 hour and my vision was blurred for over 24 hours. I had 20/20 vision and will be going to the eye doctor to just make sure that I still have 20/20. I have never had that problem at any hotel public pool. What a huge disappointment. Our waitress at supper that night told us that she had a few hotel guests say the same thing and offered us visine more than anything the hotel front desk offered when we checked out the next morning. Just oh we will have it checked out. Not really highly recommended. It had really great qualities and really bad qualities.
Not Recommended
Trip Type: Not Provided Review 3 of 9Lousey Service
We arrived at the hotel and did not have confirmed reservations. We had to go elsewhere. I'm very dissatisfied with your service.
Not Recommended
Trip Type: Family Review 4 of 9housekeeping
be ready for a knock on the door 7am for housekeeping. riduculous, wakes you up. front desk is kind but oblivious to customer service
Not Recommended
Trip Type: With Friends Review 5 of 9Horridble Stay! Dirty room, poorly maintained ground! Agrressive Marketing.
It began upon my arrival at the hotel. I had a staff member almost hit me with a golf cart and yell at me to get out of their way. Then at check in, I was hounded by a sales rep to buy a time share, during the entire time I attempted to check in this woman kept interrupting and inquiring why I wouldn't be interested. When I got in my room, there was blood on the sheets, I complained to the front desk, and it took them forever to have housekeeping get there. Then the gal nastily said something to me in spanish when she left. Not one time did housekeeping clean our room, and we ran into them only one time. I did however get contacted repeatidly by the timeshare staff, several times a day asking me to join their timeshare, and even had one to come by and talk about it. Over all it made for an unplesant stay. Although I will say the one plus was the large tub. Very nice to soak in for hours.
Not Recommended
Trip Type: Family Review 6 of 9Needs Improvement
1)we found a cracker on our bed which the front desk could not explain 2) housekeeping never cleaned our room,made our beds or gave us fresh towels until our last night 3) for the size of the hotel,the swimming pool was quite small & there was tape around the ladders which looked like someone had pulled the ladders out of the concrete - not very safe! 4) we had lunch at the hotel restaurant on Father's Day & had to ask no less than 7 times for someone to please wait on us. They were not even that busy! 5) we were talked into attending the sales seminar on their vacation time share program & were promised that it would last no more than 1.5 hours; after almost 2.5 hours, they were irritated because we wouldn't make a decision in 5 minutes on whether we wanted to invest thousands of dollars into their program; when we exited, it was out a door by nasty trash cans & at the bottom of the stairs, we had to walk through the nasty cigarette smoke where the salesmen were standing. This was not very professional especially on Father's Day! 6) for a resort hotel, we were extremely disappointed.
Not Recommended
Trip Type: Romance Review 7 of 9Location, Location, Location
Great Hotel but an extremely poor location
Not Recommended
Trip Type: Special Event Review 8 of 9Entire Hotel needs to be updated.
No fun here if you are under 60. No HBO or pay to view movies in the room.
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