If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Hampton Inn Suites Boston, Boston, MA

Hampton Inn Suites Boston

Star rating: 2.5 of 5
811 Massachusetts Ave
Boston, MA, 02118
866-539-0036
Average Rating
4.3
Recommend
89%
131 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

Select a Room & Rate Price Match Guarantee

Review Details for Hampton Inn Suites Boston:

  • 89% Recommend
  • 4.3 Average Rating
  • 131 Guest Reviews
Hotel Service
4.3
Hotel Condition
4.5
Room Comfort
4.5
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(131 ratings)
Average Rating 4.3 of 5
Business
(24 ratings)
Average Rating 4.3 of 5
Romance
(12 ratings)
Average Rating 4.3 of 5
Family
(21 ratings)
Average Rating 4.0 of 5
With Friends
(13 ratings)
Average Rating 4.3 of 5
All Others
(61 ratings)
Average Rating 4.4 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 9 Previous Previous
Trip Type: Business Review 1 of 122
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great Stay, Service, and Comforts

We frequent the Boston area regularly for business, and have now stayed at this hotel several times. The shuttle service throughout the city is a huge plus. The shuttle, breakfast, good rooms, and friendly staff keep us coming back. There's not much around the area within walking distance for any kind of nightlife or walking about, but you have a shuttle service and taxi rides are no more then $10 to anywhere in the city. Unless another great deal pops up that's too good to refuse, we generally look for vacancies with this hotel first.

 
Trip Type: Family Review 2 of 122
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Nice hotel, but pretty far from downtown

Thought we could walk to town (and we did, several times), but it was a very long walk and some parts were not through nice areas.

 
Trip Type: Business Review 3 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 4 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 122
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
A great value

This was a great hotel experience. The staff was friendly and responsive with every encounter, from the reception desk to the shuttle drivers. The location of the hotel, although a little over a mile from the downtown area, was walkable, making this hotel a great value compared to the pricey hotels near the convention center. Having the free shuttle was a great plus, especially for getting to and from the airport. Know that the shuttle runs on a loop throughout the city and is not available to pick you up on an on-demand basis. My room was very clean, included a microwave and a fridge, and the bed was quite comfortable. I agree with the posts about the ambulance sirens from the nearby hospital - this happened at least once per day and was a little annoying, but didn't bother me so much that it kept me awake at night. I would definitely stay here again.

 
Trip Type: With Friends Review 6 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 7 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good for the price

Did a one night stay in Boston to take our 2 year old son to the Children's Museum. The hotel was pretty easy to get to. Parking was convenient. The area is congested around rush hour. It is near a hospital so there were a lot of sirens (from ambulances) during the day and night. Didn't use the pool at all. Breakfast seemed to be a typical continental breakfast.

 
Trip Type: Family Review 8 of 122
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Above average-good place to stay

We had a king size nonsmoking room. No extra amenities such as refrigerator or microwave. The room was comfortable, the bathroom was not huge or luxe, but did have a tub with shower, not simply the shower. What makes this hotel a good stay are the services provided. They serve a hot breakfast every morning with a full complement of sides. They also offer a shuttle in town and from the airport that save some time and money with taxis. The T is a ten min walk from the hotel. The hotel was flexible and allowed early check in when we gave them early notice. The staff is attentive and friendly,we would stay there again.

 
Trip Type: Business Review 9 of 122
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 10 of 122
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Amazing Hotel!!

This hotel by far is one of if not the best hotel and experience I ever encountered. The people at the front desk were very helpful and nice, the room was gorgeous and sooo comfy, the breakfast in the morning was fresh and very tasty and was FREE! Granted the hotel is about a mile and a half from the Wharf or downtown, but they offer a FREE shuttle service! I am planning on visiting Boston again in the future and will DEFIENTLY stay here again!

 
Trip Type: Overnight Stay Review 11 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great hotel

We were visiting Boston and needed a place to stay for the weekend. Most of the hotels in Boston were expensive but this hotel was more within our range and looked pretty good from the pictures. It's a bit further away from the main touristy areas (2 miles or so) but it's still great because they provide free shuttles to the main areas: boston commons, fanueil hall, airport, etc. As long as you're along the route/way, they'll drop you off but of course, don't forget to tip the drivers! What's even better was that they provide an awesome complementary breakfast with your stay. You get to save on breakfast and car rental. :)

 
Trip Type: Romance Review 12 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Good Room

Hotel wont let you plug in anything into the front of the tv. Other than that great room.

 
Trip Type: Family Review 13 of 122
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Breakfast

The Hampton has an excellent breakfast for its guests. From fresh fruit, yogurt, rolls, danish, bagels, cereal, eggs, and sausage. This was a wonderful bonus to staying here.

 
Trip Type: Family Review 14 of 122
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good Service and clean

Yes...

 
Trip Type: Special Event Review 15 of 122
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
 
Next Next Page 1 of 9 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.