Royal Plaza Hotel-Downtown Disney

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Good hotel, but too over priced.... the little charges add up..

This hotel was conveniently located in downtown Disney, but the hotel was no better designed than a holiday inn. the rooms were nice but basic. you pay for parking... you pay for internet.... you pay for every service available. the lobby is very upscale, but the rooms are very average

Great location, but nothing special

The hotel was very clean, but the bathroom had mold issues. Also, the "concierge" tried to make a hard sell on us after checking in, to go to a breakfast buffet and listen to a sales pitch on timeshares and we would earn $75 for going. After being inundated with Mickey Mouse all day, the last thing we wanted was a sales pitch when all we wanted to do was relax and go to bed. For the price, I'd rather stay in a brand name hotel.

Not a 3.5 star hotel

This was not what I would consider a 3.5 star hotel. The room was clean but that is the only nice thing to say about this hotel. Some of my concerns was the a/c not working properly and the room was warm most of the time regardless of how low the temperature was set at. There were no cups in the bathroom and they only replaced the shampoo once over a 4 day stay. I would not recommend this hotel to any one.

Cleanliness Issues

Overall, the hotel was a little worse that we expected. Our bathroom showed signs of having not been thoroughly cleaned, and the trash by the vending/ice machine was not emptied during the entire 3 days of our stay. Meals are currently being served in a makeshift dining room with extremely small tables while the main dining room is being remodeled. We would recommend only if you get an outstanding rate and don't mind some less-than-outstanding aspects like those listed above.

Not worth the money.

My husband and I stayed two nights, and were not satisfied at all. The beds were supposed to be fulls and were definitely smaller than a full. My husband and I were very uncomfortable the entire time. We had to pay for parking per day, a resort fee, and taxes/surcharges that were not and could not be explained. We will never stay here again. We could have stayed at another hotel at a cheaper price and probably be more satisfied!

Fine, but could be improved.

There was a strong sour odor in the hotel lobby. I was also a little disappointed that the drink service by the pool was not available. We wanted to sit by the pool for a while in the late afternoon. A person behind the bar in the hotel accommodated our request for drinks, after first being told by someone else that drinks would not be served until 5:00 p.m. Location was perfect, however.

Lousy amenities, overcharges for everything

They charge for Wifi, $9.95 a day. They charge for parking, $8.00. They claim the beds are doubles - not! My husband and I did not fit at all and we are not large people. Worst night of sleep ever and we did not enjoy our day at the park the next day. Also, I went to make a wake up call, and kept getting put on hold. This wasted a total of 30 minutes of my time! Yes, it is a beautiful hotel, super clean, and close to attractions. However, with hundreds of hotels to choose from in Orlando, most with free parking, free wifi, and nice bed, it makes no sense to pay the price this hotel wants.

it was better before

The pool was not clean, the jacuzzi wasn't either (you can see sand and dead bugs in it). The sheets on the bed had stains on it. and the shower floor and bathroom floor wasn't very clean. The inroom safe wasn't working. I had stayed there before many times and was pleased...this time, I was rather disappointed.

Noisy and hidden fees

very noisy from traffic on I-4 and from noisy persons in the room close to ours! Did not like the additional hidden charges like $8.00dollars for parking and $8.52 for Resort fee???? Nothing was said from Hotels.com about possible hidden fees!

noisy

A/C was loud,... traffic from I-4 noisy,... Persons in room close by loud till 2AM Like the Airlines,...they had Hidden charges,..Parking fee and Resort fee. This was above and beyond the price quoted by Hotel.com

Acceptable hotel for the money

The hotel staff are great, except the housekeepers - seems to have no collection of the number of towels requested on the first day (I had to continually request for extra towels everyday fot the next 4 days!) According to the maintenance guys, the A/C condensation was dripping into the bathroom sink. Now why that will happen, and 'though a relatively new hotel, no one knows that this will happen? Annoying and inconvenient to say the least. The Giraffe cafe is too small! the lobby is great. Again, this hotel is acceptable for the money.

It was just OK

The hotel staff is very friendly but when we got to the hotel room we noticed some trash on the floor. There was also hair in the bath tub. I was a little disappointed that they did not have the bar outside open and when we swam in the pool it just felt really "icky". The price and location was excellent; but I think they need to keep up with thei cleanliness and amenities.

Needs upgrade

I got what I paid for. I older looking hotel with some upgrades. THe food selection at the hotel's one "restaurant" wasn;t good. The breakfast buffet was overpriced for the selection provided. Not horrible but not great either.