Hollywood Roosevelt

Rude Valet

Needs improvement! Valet parking was very rude when they made a mistake, took forwver. Not impressed witht eh baggage service-- and how long it woudl take to request something like a pillow case w/o blood on it. My room was located w/ crappy view, and the light to illuminate the bldg was hard to block out. The bathtub was cracked. The lobby was beautiful, but didn't maintiant he feel in the rooms.

Ridden hard and put away wet.

This hotel has seen better days. The remodel has aged poorly. Staff ranges from great to fair. The whole place feels in shoddy shape.

Lobby takeover

This hotel was great both times I stayed there before. Now it has new management and it has really gone down. The desk staff are the least professionally trained that I have seen in thirty years of international travel. They were also quite ignorant and inefficient. The halls are dark and dingy and the room lighting was awful. The bathroom had not ledge around the sink to put toiletries. The decor was ugly and uncomfortable. The worst insult was when I came down to go to dinner and was told I could not go through the front entrance because they had the lobby closed off for a private screening party. I was told I had to go out the back entrance in the parking lot, which meant I had to walk a half block around the hotel to get to Hollywood Blvd, the front of the hotel, which is where I was meeting my friends. I could not enter the building through the front entrance upon return and had to walk a half block down the side street and go through the parking lot even though I was on foot. It surely was a fire hazard and I should have called the Fire Dept. This was exasperating and frustrating and talking to the security guards about it was even more insulting. This is no way to do business and I will never go back. The restaurant Dakota's was excellent as was their staff. They were very professional. The staff at the Roosevelt is poorly trained and made several errors on the bill which took forever to correct. It took 45 minutes to get our cars out of the valet. Very poor management and they have destroyed what was a charming hotel.

Hipster hotel

I stayed at the Hollywood Roosevelt only because I was attending a conference that was being held there. The hotel is very noisy. When I checked in, there was a very loud party in the pool area, and the music traveled up to my room on the 7th floor. The room was fairly spacious, but the bed was too soft and somewhat uncomfortable. I had several issues which required either engineering or housekeeping. For one, the television reception had a lot of interference, which they couldn't fix. Then I had problems with the internet connection, and ended up logging on to their service twice, causing me to be charged twice. (This was fixed upon checkout.) I also had to request a rubber mat for the bathtub/shower, since it was very slippery and there is nothing whatsoever to hold onto. This took two trips by housekeeping, since they didn't understand what I was asking for. Lastly, the charges for the mini-bar and room service were ridiculous. This is the only hotel I have ever stayed at that charges for the in-room coffee packs that you make yourself ($3.50!)Overall, I give this hotel 2 and 1/2 stars out of 5. I will only stay there again if I have to.

Disappointed

While the location of the Roosevelt is good, and the price for the room was fair, the parking is $30 a day, and takes a while to get your car - the hotel's decor was trying to be modern, but came off as dark and depressing - during our stay, only one small elevator was working, so we often had to wait long periods of time to get to our room

Party Hotel

If you want to party and deal with young intoxicated people this is the hotel for you. Had people passed out in the hall ways and front desk would not do anything about it. Not a Hotel I would recommend if you want a relaxing stay at a nice hotel. Room service food was not good. Was harrassed by intoxicated people in the lobby. It is a good location to party on Hollywood Blvd but not to relax.

Not really worth the money

I stayed at the hotel from sunday to tuesday, and while it was very nice and in a good location, it was just too much money. During the week and on sundays are usually the cheapest days to book a room, but not at this place. I was willing to pay because I had heard it was very nice and hip,. and while the location is close to tall the action and the hotel seemed very nice, i was dissappointed with the rooms. For as much as I paid I expected much more space. The TV was tiny and in all honesty the room looked like it was trying too hard to be nicer thyan what it really was. The rest of the hotel looks great! but the rooms just arent worth the price. Also, they charge 30 DOLLARS!!!! a day for unlimited valet parking!! im already paying soo myuch for the rooms and now i have to pay an additional 30 $$$ a day just to park my car. Overall, the hotel is nice, the staff is polite, but the small rooms just arent worth the price and the parking fee is outrageous!!

Beware Loud Nightclub and Thin Walls

I read the reviews of this hotel before booking and no one mentioned that the hotel hosts a very hip, but very LOUD nightclub. The age of the hotel means that there is little sound proofing. I stayed on the 4th floor and could not sleep until the club closed... around 2:30 AM. The hotel's location is central to Hollywood Blvd. activities. The ambience of the hotel is very chic, with a "young Hollywood" vibe. The room was smallish, with a very comfortable bed, functional desk, and tiny bathroom. The staff was efficient and friendly. When I complained to the manager about the noise in the morning she was professional, sympathetic and resolved my issues immediately by contacting hotels.com on my behalf without any hassle. Bottom line- unless you are going to be AT the club until it closes, or are not bothered by excessive noise, think twice.

Guest did not leave a comment.

They took our alcohol, even my birthday gift bottles!!

My friends and I came to the Roosevelt to stay overnight, celebrate my birthday, and enjoy the pool the next day. We stayed in the Cabana Rooms, one with a pool view (see my separate review) and a garden view (this review). I'll keep this review shorter. With the "garden view", it simply means no view and no balcony. The one good thing about it is this garden view comes with a cot-like seating in a private outdoor patio. However, we did not spend any time there since my friends had a balcony and we all had access to the pool. Our room had a dark and cold feel to it, especially when one of the main lamps was dead. We didn't bother to ask the hotel to replace the bulb. The bathrooms were obviously low budget. I didn't even want to take a shower (no tub) because the stall looked like a concrete cell with a shower head. The bathroom counter was a small platform with no room for our stuff and the tiniest sink bowl that I have ever seen. The water did not drain well in the sink. The only cool thing about the bathroom was the frosted glass door. I got bug bites while sleeping, so I think there was a mosquito in the room. The room had one king bed, no desk-like table, and one chest with 2 drawers. There was no couch or chair. If you read my other review, this hotel is too strict. At least, the Security Manager did have a bottle of white wine sent to our room after he had confiscated my friends' liquor out of their bags before the bellboy delivered them to the room!! They made my other friends check in birthday gift bottles which were in nice birthday gift bags (not paperbags), so I picked it up the next day upon check out. Needless to say, this put a damper on my birthday party. Lessons learned: Hide your liquor when going to the Roosevelt. I definitely would not pay full price for a room at the Roosevelt. Based on this experience, none of us will ever stay here again because there are so many more choices in LA with less restrictions and more fun. "Been there, done that

Too strict for my birthday party in the Cabana Balcony Room

My friends and I went to the Roosevelt for my birthday, thinking it would be fun and convenient to stay overnight and party at the Tropicana poolside bar. PROS: *Guests in the Cabana Rooms get convenient access to the Tropicana poolside bar without having to go through security. *I was originally told over the phone by the front desk that each Cabana room is limited to 2 hotel guests, but up to 4 people per Cabana room may have access to the pool. *There was no cover charge for my friends who came to visit us in our room in the evening. *There was no crazy line on this particular Saturday night in mid-August. It was not overcrowded, especially since there is so much space to mingle around the pool. *Plenty of seating (cushioned benches, not chairs) around the pool. *No drinking and driving; you can crawl back to your room from the poolside bar. *Lively pool scene the next morning with a live DJ, comparable to Las Vegas. *No cover charge to go to the pool even though you are not a guest. *No real line to get into the pool on Sunday. CONS: *Our poolside balcony on the second floor was too small and the hotel limits 4 people in the balcony at a time if someone complains, but that's about how many people can comfortably hang out. There is one small table with 2 chairs outside. The hotel security also told us that no drinking was allowed on the balcony. *My friends could not bring liquor into the cabana/pool area past the security even though they were birthday gifts in nice birthday wine bags, so they had to check it in at the lobby then I picked it up when I checked out the next day. *Bathrooms in the cabana rooms were horrible and cheaply renovated, one of my friends referred to it as a jail cell after she spotted a cockroach. I didn't even want to jump in the shower (there is no tub). Maybe the Main Tower rooms are nicer. *Most rooms only have one bed even though they advertise that two beds may be available. Worse, the hotel had a shortage of cots. The room was an

needs improvement

Bathrooms were out dated and sub par. Rooms were very small and hot.

Bit Tired now

The front desk service was slow, the rooms were not ready at the specified time. One has to be with the "LA In crowd" to get a sunbed by the pool even when there are many "reserved beds" available the pool boy will put you on "The list" this moron needs to understand who pays his salary and what customer service actually means.. Seems like actual paying hotel guests do not get the service they pay for when booking a room..

Not worth the expense

We were looking so forward to staying at this historical site unfortunately it fell short of our expectations. The room was extremely small and we were subjected to a humming sound all night long that prevented us from getting a good nights rest. The restroom was so small that it made us feel claustrophobic and the lighting was bad. The accomodations were not worth the price we paid.