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Ambassador Hotel New Orleans, New Orleans, LA

Ambassador Hotel New Orleans

Star rating: 3.0 of 5
535 Tchoupitoulas Street
New Orleans, LA, 70130
866-539-0036
Average Rating
3.6
Recommend
73%
892 Guest Reviews

from $100.00

Lowest avg. nightly rate

This rate first available on Wednesday, Dec 9

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Review Details for Ambassador Hotel New Orleans:

  • 73% Recommend
  • 3.6 Average Rating
  • 892 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.5
Room Comfort
3.7
Room Cleanliness
3.7

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All Trip Types
(892 ratings)
Average Rating 3.6 of 5
Business
(165 ratings)
Average Rating 3.6 of 5
Romance
(123 ratings)
Average Rating 3.8 of 5
Family
(69 ratings)
Average Rating 3.7 of 5
With Friends
(205 ratings)
Average Rating 3.9 of 5
All Others
(320 ratings)
Average Rating 3.4 of 5

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Not Recommended

Trip Type: Not Provided Review 1 of 246
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 2 of 246
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
1.0
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Parking?

Dirty towel in the room, and trash on the floor. Supposedly had free valet parking but lot was "full" so had to pay $28 across the street. Plus $7.50 "convenience charge". Much better places to stay around New Orleans.

 

Not Recommended

Trip Type: Business Review 3 of 246
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
4.0
Room Cleanliness
1.0
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Yes (0)
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Don't go here!

Toilet not flushed and had pee and toilet paper upon my entry! The "computer table" had a broken leg that was proped under it to make it look as if it was okay. They never fixed the leg as promiced. About 1/3 of the light bulbs were either burned out or missing. The maintanance man did not bring a ladder and couldn't reach ceiling, so I had to stand on chair to change bulbs when they brought them. Floor was dirty and uneven. Safe had a "low battery" rendering it useless and they were unable to replace the batteries. Required to pay for daily "wireless" Internet and "insurance", yet they told me they do not have wireless and gave me a short cord to connect. Maid did not empty trash many days and never "freshened" room. When I complined the 1st day, they did not appologize, and only stated that the room was not in a good state because it was the night after Halloween. Many other problems too numerous to document.

 

Not Recommended

Trip Type: Business Review 4 of 246
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
1.0
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Needs improvement

The room was not cleaned properly, floor dusty. Staff not friendly, borderline rude. There's this antique French ambiance to the place. But it could be far better.

 

Not Recommended

Trip Type: Business Review 5 of 246
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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No (0)
showing its age

Obvious shortcomings included malfunctioning drain plug in the bathroom sink and malfunctioning outlet plug for the coffee maker. The warping of the floor boards may be considered historic ambience by some, but I'm sure none would find charm in the condition where some of the nail heads were beginning to rise out of the floor, particularly if you usually like to relax in the room with shoes off.

 

Not Recommended

Trip Type: Business Review 6 of 246
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 7 of 246
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 8 of 246
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Yes (0)
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Not what I was expecting

After reading the reviews, I expected this hotel to be a small gem in the CBD. But the hotel was dirty, shabby, and overall under-whelming. Blah.

 

Not Recommended

Trip Type: Special Event Review 9 of 246
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 10 of 246
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Good for the money

The location of the hotel is great in relation to other areas. It's a brief cab ride to bourbon st. the hotel is old and beaten up tho. The shower was broken and the place needs renovation.

 

Not Recommended

Trip Type: With Friends Review 11 of 246
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
Was this review helpful?
Yes (0)
No (1)
Never go Again

This hotel has to be the most ghetto run place I've ever stayed. I'll stick to the Roosevelt and crowne plaza on canal.

 

Not Recommended

Trip Type: Business Review 12 of 246
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Needs Improvement

I found a cockroach in the room on the second nights. Breakfast only served coffee and muffin. No Orange juice nor coffee. Convinent location, close to Harrah's, restaurants and French quater. Very unique interior. But, needs improvement.

 

Not Recommended

Trip Type: Business Review 13 of 246
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Dirty Room

Non-smoking room smelt like smoke. When we walked into the room, the bed was not made. There were stains all over the pillows and the comforter. The bed was pretty hard. Other than that it would have been a decent stay, but first impressions are a lot. We couldn't move rooms, so they just put an ozone cleaner in our room to get rid of the smokey smell, which frankly did nothing because the neighbor had to of been smoking.

 

Not Recommended

Trip Type: Business Review 14 of 246
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Great deal but a little noisy

There was an outdoor band (or concert) going on directly across the street the evening that I stayed there so this attributed to most of the noise. Additionally, the air conditioner was loud and didn't work very well. However, for the price I paid, I certainly am not complaining. This would be a great place to stay if you were planning to stay out late and enjoy New Orleans but I was there on business.

 

Not Recommended

Trip Type: Business Review 15 of 246
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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This is not a hotel, it is B&B

The hotel is so dirty and old. most of the room do not have window to outside only window to the coridors. the one that has window to out side it face really high trafic street that I could not sleep at all. even at 4:00 am there is trafic! the room is smelly and smell mold. the first room got it was so confind that i felt they put me in prison. I won't go there even if they give it for free!

 
 
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